Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When a staff member thinks he or she knows everything and stifles input from others, rein the person in before anyone is trampled by the person’s approach.
Ready to deliver your next presentation without notes? You will be able to focus on your audience instead of on a script after doing this preparation:
Sometimes a nice, warm hug is welcome. Other times—like at work—it is just awkward. That kind of display of affection can even be downright inappropriate, especially if it goes against your organization’s HR policies. When a hugger is coming at you, how do you avoid the advance without hurting the person’s feelings?
The belief that your youngest employees prefer electronic communication over face-to-face communication is false. At least that is according to Dan Schawbel, who along with Randstad U.S. conducted a study comparing Gen Y and Gen Z workplace expectations in 10 countries.
Whether trying to solve a problem or develop new ideas, you need to tap into the creative side of your thinking and free yourself to answer the “what if” questions.
Bridge to Terabithia author Katherine Paterson has been credited with coming up with the B.I.C. way of breaking through writers’ block.
To be more effective, make your communications Honest, Open and Two-way, says business writer and blogger Dan Oswald.
Don’t throw people under the bus. When a problem occurs, avoid pointing fingers.
Whether you are just entering the workforce or have been running a business for years, this book, People Tools, will help you build the career—and life—of your dreams.
A bit of humor in a business presentation can put your audience at ease or drive home an important point. But you shouldn’t try so hard to be funny that you lose the focus of your message or risk alienating your audience.