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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Studies show how hesitant people are to challenge offensive or sexist comments. But psychologist Heidi Grant Halvorson says there are at least three good reasons to confront someone making lewd or sexist comments—despite the fear of retaliation:

Correct any punctuation errors in the following sentences. Caution: Some sentences may ­already be correct, so don’t be fooled.

Most employers would prefer employees focus on work and not the state of the world when they are on the clock. So how can you quell political arguments in the workplace? You must balance employees’ interest in speaking freely with your interest in maintaining order and productivity:
Aiming high and going after a big goal, like the ant who aimed to move a rubber tree plant (in the pop song “High Hopes”), actually makes you happier, new research shows.

Which unforgettable writing lesson did you learn in school? Are there any you still use today? See if any of these ring a bell:

Travel season is upon us. Make easy work of choosing the right hotel and what’s nearby with these online tools:
As soon as employers started equipping employees with email accounts and a list of company email addresses, things started getting complicated. You can punish employees for many email attack campaigns—as long as you first make sure the content doesn’t qualify as concerted or protected activity.
Maria had been emailing back and forth with a colleague all day about a work issue, when she finally decided to cc the boss. It felt like the right thing to do. But that’s not how it turned out. In­­stead, it came back to bite her. How to avoid cc’ing up and other email faux pas:
Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me ... How can I end these interruptions?”

Is it a problem when your boss takes credit for your ideas? Peter Handal, CEO of Dale Carnegie Training, says “no.” Making your boss look smart to higher-ups, says Handal, and having your boss depend on you for good suggestions—“is certainly not going to do you any harm.”

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