Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Whether you are just entering the workforce or have been running a business for years, this book, People Tools, will help you build the career—and life—of your dreams.
A bit of humor in a business presentation can put your audience at ease or drive home an important point. But you shouldn’t try so hard to be funny that you lose the focus of your message or risk alienating your audience.
When a teammate delivers a biting, sarcastic comment, don’t respond defensively. Do this instead:
Do you want to change your work life for the better? Then utter these words: “I need your help, please.”
You don’t have to punch people and steal their lunch money to be a bully. In fact, subtle bullying behaviors can wreak havoc in the workplace. Here are three of the most common types of bullies.
If you have employees in various time zones, connecting via phone and even email can be tricky. Follow these tips to overcome the challenge:
Before you confront someone about a behavior that is bothering you, ask yourself three questions.
Don’t underestimate the value of busywork. A study conducted by the University of California, Irvine, found employees are actually happiest when performing seemingly menial tasks.
Eliminating all sources of stress in our lives is never going to happen, but minimizing their effect is a completely attainable goal. Psychologist and PsyBlog blogger Jeremy Dean offers research-based tips on how to manage the stress in your life.
The holiday season can be stressful enough without all the etiquette worries that can also come with it. Knowing how to act in situations that combine socializing with your career can be tricky, so we checked in with a few etiquette experts to help remind you what you should—and shouldn’t—do.