Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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For managers, trust is a vital professional component that defines their ability to inspire others. Employees who do not trust their managers also do not respect them, and this can lead to a variety of acts of insubordination, from disdain to apathy to outright rebellion.
Effective communication starts with you, the manager, and the tone you set in the workplace. It may require some time and effort to get it right, but you’ll see the benefits in outstanding performance and support.

“A meeting is an event where minutes are taken and hours are wasted.” This old saying may be true in many cases, but it doesn’t have to be that way. A bit of preparation, discipline and solid follow-up can help you conduct more productive and focused meetings. Here are 11 guidelines.

Raised on a pig farm, Dale Carnegie moved to New York City, hoping to become an actor. That failed, as did selling trucks and writing Westerns. What worked? Teaching a class in public speaking at a Harlem YMCA. That class would form the basis of his ideas, methods and glorious self-improvement empire surrounding How to Win Friends and Influence People.

Elevate your business writing by ridding it of these common misuses and abuses: 1. Ill-placed question marks. 2. Cool-sounding buzzwords. 3. Clichés.

Our sedentary work lifestyle is part of the reason Americans have packed on so many pounds over the past 30 years. Some stats that bear witness to the problem:

Talk about timing. As the economy tanked, Ellen Kullman, long on the short list of possible chiefs at DuPont, became president on Oct. 1, 2008, and CEO a few months later. As the chemical company’s sales fell, Kullman had to decide what should and shouldn’t change. Organizing the company to respond to these trends, Kullman decided on four principles:

It doesn’t help anyone if you say “yes” to every project while knowing you can’t possibly complete all the work. How can you set boundaries more assertively with your boss, without coming across as incapable or rude, when you're asked to take on yet another assignment? 7 tips:
Winning at office politics could begin with this key question, “Who am I dependent on to get my job done?”
Imagine you've just opened an email, and you see that it's four lengthy paragraphs. Do you read it? Scan it? Close it quickly? Try these guidelines for writing short, effective email.
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