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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The IRS has released its annual list of “dirty dozen” tax scams. (IRS News Release 2012-23) The list for 2012 contains few surprises. Nevertheless, taxpayers should remain vigilant. Here’s a quick rundown.

The IRS has released its annual list of “dirty dozen” tax scams. (IRS News Release 2012-23) The list for 2012 contains few surprises. Nevertheless, taxpayers should remain vigilant. Here’s a quick rundown.

Set A, B and C goals for yourself, and have your boss buy in to the plan. The A, B, C strategy comes from Kevin Eikenberry, writer of the “Leadership & Learning” blog.

You expect colleges and universities to prepare your youngest workers for their new jobs. But are you prepared for them? These digital natives quickly grow impatient with last year’s hardware and software. Hiring them puts more pressure on your organization to keep its technology ahead of the curve.

When to use "who" and "whom," which confuses many people:

It pays to be a good politician, according to a new survey by Robert Half. Workers were asked, “In your opinion, what effect, if any, does involvement in office politics have on one’s career?” Their responses:

Get someone to agree to a change by using the PAS formula, says Fred Kniggendorf of Gravyloaf. “PAS” stands for state the Problem, Analyze the problem, then finish by offering a Solution to the problem.

If you want to be your “authentic” self, says Jason Seiden, you’re going to spend some sleepless nights in a cold sweat. “It’s not possible to find your true self without getting tested, and tested hard ..."

Every social setting involves certain “rules” of etiquette. In the workplace, the manager who pays attention to etiquette sets the tone for everyone else. Here are some tips that should be part of your daily routine:

Taking minutes wasn’t getting any easier for Terri Michaels, even after years of practice. “I had become wordy, and the minutes were sometimes eight pages. Each new director or company wanted them done differently,” she says. Finally, she enrolled in a workshop, and things changed. Now she uses these 10 best practices:

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