Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Who needs a good memory, with all the tech gadgets to help you? Technology helps, but a good memory will serve you well when you need to recall someone’s name, or make a mental to-do list. Here are four memory techniques to practice and improve upon:

Concrete examples bring abstract writing to life. Not only will examples help readers more easily imagine what you’re talking about, they’ll add pop to your prose.
The secret weapon to boost your career could be a tool often associated with 15-year-old girls: a diary.
The “next version of yourself” is not a destination. You’ll never arrive at a point where you’ve perfected yourself. Some thoughts on sustaining your journey, from Mary Jo Asmus:
Here's a list of the 15 most common misspellings in the United States, according to SpellChecker.com, along with the correct versions:
Letitia Baldrige, author and formal social secretary and chief of staff to First Lady Jackie Kennedy, offers her advice on remaining gracious in a world that sometimes forgets its manners:
Asking questions is more effective than trying to know all the answers, says Andrew Sobel, author of Power Questions: Build Relationships, Win New Business, and Influence Others. The right questions “make people like you, trust you, and want to work with you.”
Lady Gaga, Madonna, Michael Jack­­son, or Elvis … we can learn a lot from these pop culture icons. I’m not suggesting you wear a dress made of meat, highlight body parts with tassels or moon dance between cubicles. Yet, here are four lessons pop culture icons can teach us:
Twitter requires a little restraint: first because of the 140-character limit and second because, in the words of a top tweeter, you’ll want to “think before you click.”

Organizations tend to get insular. You and your team can easily start thinking from the inside out instead of from the outside in. Some ways to get closer to your customers:

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