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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Imagine you've just opened an email, and you see that it's four lengthy paragraphs. Do you read it? Scan it? Close it quickly? Try these guidelines for writing short, effective email.
Three reasons to turn to pen and paper for capturing a burst of creative thoughts or a list of to-dos:

Don’t wait for someone to celebrate you this year on Administrative Professionals Day. Reward yourself—because you deserve it—by seeking out a growth opportunity.

LinkedIn recently came out with a list of the year’s most overused professional buzzwords. Comb through your LinkedIn page and résumé to see if they contain these words and phrases:

In the age of Facebook, LinkedIn and Twitter, the rules of social engagement have shifted ever so slightly. A few tips on building rapport online:
You may think you know what the following words mean, but is it possible you’re mistaken? Grammar.net’s list of “10 Com­monly Misunderstood Words in English” includes some real stumpers:
Author and management expert Ken Blanchard meets the challenge of communicating strategy to 350 employees through a daily voice-mail message.
Conversations around your conference table may not be clear. PowerPoints may elicit blank stares every time but never change. Bottom line: Make yourself understood.

You’re on your way to a meeting or you’re in the middle of a project that requires your focus, when someone tells you something im­­portant. “Got it!” you say. Later, though, you realize you weren’t fully tuned in. Consider what sort of listener you are, and then heed these tips:

If your employee handbook hasn’t been updated in the past six months, it’s out of date. Because employment laws and your business are in a constant state of flux, it’s critical to keep your personnel policies up-to-date. In light of recent legal changes, be sure your policies include these updates:

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