Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Merchandise motivates sales staff more than cash because it offers "trophy value," a constant reminder of the achievement, says a new Incentive Federation survey of executives from small and large businesses.

Rather than training employees on 'soft skills,' it's best to hire people who already exhibit them. But determining an applicant's soft skills—such as personal accountability and a strong work ethic—is an inexact science.

Ask people who report to you to identify the greatest frustrations they face on the job.

It's one thing to have an open-door policy and welcome input — including complaints — from your people. It's another to get caught up in every dispute between your team members.
Thorough background checks can help you defeat any negligent hiring claim.
But what if applicants' background checks come up clean, yet they begin displaying troublesome behavior at your workplace. In ...
Most of us recognize good or bad morale when we see it, but what is morale made of? It's a combination of attitudes that employees hold about their jobs, their workplaces, their managers, and the rewards they receive.
Your boss worked his way up through the ranks, and one of the perks he enjoys the most is not having to clock in each day. But his habitual lateness is causing you a headache — because he expects you to enforce attendance rules rigorously with your people ...
"Imagine not being considered for a job as a result of failing to sit or stand up straight," says image management consultant Judith Rasband. "It happens. Poor posture .... can hinder the message that body image presents."
You can own all the skills of a successful admin pro but, if you don’t understand how they fit within the organization, you’re just spinning your wheels. Here are five things you should know about your organization and how they will help you succeed: 1. Key players. Paying attention to the names and faces on […]

Before wrapping up your business tax return, rack your brain (and your records) to make sure you haven't missed any juicy write-offs.

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