Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You come to your boss with a detailed written summary of what you do and why you deserve more money.
Bring the right reading material.
Have your employees rate each of their job duties from one to 10 based on enjoyment level.
No one’s perfect, and eventually you will need to prod even your No. 1 star to shape up. If you only point out failings in your mediocre workers—and overlook weaknesses in your top professionals—you may face morale problems.
Ask precise questions and let your employees respond.
When filling a job, gather some colleagues to help you read finalists’ résumés.
To train employees to think like CEOs, ask them to evaluate your company’s SWOT: strengths, weaknesses, opportunities and threats.
When someone pontificates, you probably tune out. But if it’s your boss, you may not have the luxury of ignoring what the blowhard says.
Many employees tell us that their managers are inaccessible. With bosses “in the field” or always “in meetings,” it’s hard for staffers to communicate late-breaking developments during the workday.
To win over your staff, communicate like a star salesperson.