In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
When you meet an influential figure who can boost your career, send a handwritten letter on personal stationery.
An informal survey of Working Smart readers indicates that even the hardest workers with the best attitudes get tripped up by two poor work habits.
When concluding a phone conversation, wait an extra second before hanging up.
Charismatic communicators don’t take talking for granted. Rather than
relying on whatever words first pop into mind, enliven your comments
with creative imagery.
With all the mystery that surrounds getting ahead, there really are
only five ingredients you need to accelerate onto the fast track, says
Susan Marshall, a leadership development consultant based in West Bend,
you’re selling yourself as a new hire (and it's a seller's market), you can put a gentle squeeze on
employers to grant you the financial package you want.
Like successful politicians, hard-charging managers curry favor by maintaining good relations with each of their constituencies.
Here’s a smart way to get ahead: Champion the cause of a hardworking, unheralded support staffer.
Surveys show that having to give a speech is the No. 1 fear among
Americans. That doesn’t mean you have to accept a dry mouth and a wet
You already know to think before you speak. But how should you think?