Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You ask for ideas, but they come at a price. Some employees will repeatedly insist they have a great idea and prod you to act on it.
With nearly 30 years of experience and several awards for selling animal health products, Marvin Fisher was assigned to a top sales unit after a company merger. About a year later, the company...

Listen or bust

by on November 1, 2000 11:00pm
in Workplace Communication

You can barely restrain yourself. You want to talk but there’s no opening.

Grade your ethics

by on November 1, 2000 11:00pm
in Workplace Communication

Three-quarters of employees observed violations of the law or company standards in the previous 12 months, according to a June 2000 survey by KPMG, an international consulting firm.
How to deliver bad news that needs delivering.
Afraid your boss is jealous of you?
Understand your own limited understanding of another's employment situation.
To show your even-handedness, toss in “retractors”—words that help you present both sides of an issue.
Your employer assigns you a mentor. This person’s supposed to give you guidance, offer feedback and serve as your ally.

Trust but verify

by on November 1, 2000 10:30pm
in Workplace Communication

If a colleague insists he’s right because “I’ve been here longer than you” or “Just trust me, I know this,” don’t believe it.