Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The forgotten note

by on November 1, 1997 4:30pm
in Workplace Communication

When you meet an influential figure who can boost your career, send a handwritten letter on personal stationery.
An informal survey of Working Smart readers indicates that even the hardest workers with the best attitudes get tripped up by two poor work habits.
When concluding a phone conversation, wait an extra second before hanging up.
Charismatic communicators don’t take talking for granted. Rather than relying on whatever words first pop into mind, enliven your comments with creative imagery.
With all the mystery that surrounds getting ahead, there really are only five ingredients you need to accelerate onto the fast track, says Susan Marshall, a leadership development consultant based in West Bend, Wis.
If you’re selling yourself as a new hire (and it's a seller's market), you can put a gentle squeeze on employers to grant you the financial package you want.
Like successful politicians, hard-charging managers curry favor by maintaining good relations with each of their constituencies.
Here’s a smart way to get ahead: Champion the cause of a hardworking, unheralded support staffer.
Surveys show that having to give a speech is the No. 1 fear among Americans. That doesn’t mean you have to accept a dry mouth and a wet forehead.
You already know to think before you speak. But how should you think?
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