Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Whose fault is it?

by on October 1, 1997 11:00am
in Workplace Communication

The next time you assign blame for a missed career opportunity, whether it’s a lost promotion or a low merit-pay increase, beware of shifting responsibility away from yourself.
Speak in the present tense whenever possible.
You think office politics are tough? Imagine battling the real thing.
The most persuasive communicators balance advocacy and inquiry.
Just because you love your job doesn’t mean you’ll stay there for a while.

Burned out?

by on September 1, 1997 3:30pm
in Workplace Communication

Do for pay what you’d do for play.
I am a technical assistant. My supervisor misunderstood the tone of an e-mail I sent her, where I was questioning a decision she made. She became very angry.
Walter B. Wriston is among the most influential American business figures of the 20th century.
When you make a mistake on a high-visibility project, take responsibility.
To ensure that you don’t hog a conversation, limit yourself to three sentences before you stop to ask a question or pause to let the other person jump in
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