Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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In Zen and the Art of Motorcycle Maintenance, author Robert Pirsig describes “gumption traps” as “low quality things which destroy enthusiasm and leave you ... discouraged.”
As founder, chairman, CEO and president of Storage USA Inc., the country’s second-largest self-storage company with $250 million in revenue, Dean Jernigan understands how to create a team.
Follow these rules to write strong, clear memos.
Despite all the hype about the growth of job-posting sites on the Web, the fact is that Internet recruiting is overrated.
When you prepare to negotiate your salary for a new job, never introduce the subject of pay.
You want influential execs to like you and remember you. But if you try too hard, they may dismiss your desperate moves.
Enunciate better by loosening up your tongue and lips.
If you use e-mail to ask an employee to do something, begin by explaining why.
A slimy, no-good manager got promoted over me. It makes me question whether to stay.
If a top executive requests a reasonable favor, such as having you attend a short conference and report on what’s said, say “yes” with enthusiasm even if you privately dread doing it.
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