Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Jim Ericson, 63, runs one of the best life insurance companies in the United States: Northwestern Mutual. The Milwaukee-based giant is the country’s largest provider of life insurance. Its 2.8 million policyholders own more than 5 million policies. Readers of both Fortune and Worth magazines have selected Northwestern Mutual as their favorite insurance company.
If you want to impress your boss with brilliant ideas, pick the right time.
You’re annoyed by a co-worker’s behavior, so you speak up.
You already know not to initiate office gossip.
Advice on how to handle these sticky situations at work...
There’s nothing I hate more than a showboat. Some cockiness is fine, but I don’t like to manage hotshots who corner me to brag about their exploits. Hit me on a bad day and I’m liable to say, “Get out of my face.”
Q. I’ve just taken a new job. My employer made lots of promises. The job isn’t great but if all these promises come true, I’ll be happier. What can I do to hold my boss accountable?
Q. I’ve worked here six years. After some quick promotions, I fear I’ve topped out as a senior manager with a staff of 26. I always viewed my career as a ladder, where I must position myself for the next move. Now the next step up may take a decade. Should I move on?
Q. It seems that the best employees wither on the vine and the brown-nosers get plum assignments. I’m fed up. Is there anything I can do?
Q. I have a longtime mentor who advises me on my career. He keeps telling me to give up my dream and be more practical. What should I do?