Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Conflict resolution may be the single most common supervisory task faced by managers and team leaders. Here's some proven advice to help you create a team that moves forward and can manage its own conflicts.
Elizabeth Anderson, an office worker for a shipping firm, regularly ended her conversations and written communications with customers with the words, "Have a blessed day." After her employer got a ...
A video services company fired Kent Furnish for poor job performance due to problems ranging from weak communication skills to frequent breakdowns of the systems he installed. Furnish claimed the company ...
I’ve been asked by my manager to spend a few weeks training a new hire to do my job. I’m worried this person might be in line to replace me someday, possibly soon.

Watch what you say

by on December 1, 2001 10:30am
in Workplace Communication

I met friends for lunch and mentioned I was scared of getting laid off. Somehow my boss found out what I said and angrily told me I shouldn’t be “spreading rumors” of layoffs. Did I do anything wrong?
Getting ahead often involves knowing where to go to get your questions answered—and knowing how to collect accurate information so you can do your job.
For Norman Rosenblatt, getting laid off from Charles Schwab & Co. did not come as a surprise.
Before you pitch a proposal to the boss, summarize it in a few sentences.
Once interviewers decide they like you, they’ll want to talk money. Don’t volunteer too much.
You’ve undergone rounds of interviews, negotiated a good salary and received a job offer. You’re about to accept, but there’s one more hurdle: Your potential employer has asked you to sign an employment agreement.
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