Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Maintaining your focus is hard enough when you’re speaking face-to-face. It’s even harder on the phone when distractions swirl around you. Five tips:
Many of the common excuses that people use to avoid networking don’t hold water, writes career ex­­pert Hannah Morgan.

Call it the “Facebookification” of the workplace—employees of all generations are sharing way too much personal information with their colleagues and superiors, writes author and executive coach Peggy Klaus.

At many organizations, it’s common practice to celebrate co-workers’ achievements with a drink after work or to band together for volunteer projects. But is it fair to penalize people who don’t want to participate in these after-hours activities?

With many employees putting off retirement and staying on the job longer than they expected, it’s bound to happen: they have trouble reporting to a much younger manager. Before the work relationship becomes irreparable or an age discrimination suit is filed, have a chat with the veteran employee.

While you used to earn advancement by working hard and helping your boss, now you need to find a way to get noticed by people above your boss, without coming across as an annoying self-promoter. Tips that can help you pull it off:

Here are three words of advice to communicate well: Make it count. Sending mass emails or holding un­­necessarily frequent meetings can test employees’ patience and distract them from higher-priority work.

New brain science shows that constant exposure to complaining will reinforce negative thinking and behavior. It’s hard to stay positive in such a toxic environment. Three steps will get you there:

A business blogger received an email with the subject line “Hi Lisa!” The From address said only “Suz.” Normally, she would have sent it to spam, but she opened it and found a note from a client requesting an appointment.
More organizations are using Skype to conduct interviews. Beth Braccio Hering offers her favorite tips for making a great impression:
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