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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You think office politics are tough? Imagine battling the real thing.
The most persuasive communicators balance advocacy and inquiry.
Just because you love your job doesn’t mean you’ll stay there for a while.

Burned out?

by on September 1, 1997 3:30pm
in Workplace Communication

Do for pay what you’d do for play.
I am a technical assistant. My supervisor misunderstood the tone of an e-mail I sent her, where I was questioning a decision she made. She became very angry.
Walter B. Wriston is among the most influential American business figures of the 20th century.
To ensure that you don’t hog a conversation, limit yourself to three sentences before you stop to ask a question or pause to let the other person jump in
When you make a mistake on a high-visibility project, take responsibility.

Answer the question

by on September 1, 1997 10:30am
in Workplace Communication

One of the most common and easily preventable causes of communication breakdown is when individuals fail to address someone’s question.
Some managers have trouble expressing exactly what they want their team to do.
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