In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Q. I work for a big company. When I meet fellow employees and they tell
me what they do, I never know what to say. How should I respond?
Q. When I have to train a new hire, I’m not very patient, so I tend to
skip over a lot of little things. What should I do?
Q. My boss often asks me to pick up executives at the airport. I resent
that. How can I dump this on someone else's lap?
Advice on how to handle these sticky situations at work...
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Help your staff work smarter by breaking your instructions into three stages.
You like to look so busy that others are afraid to bother you.
You’re tired of hiring consultants to train your staff. You want your
employees to learn about change management, teamwork and communication
skills by doing—not sitting and listening to “experts” lecture about
It’s hard enough to tell an employee that he’s screwing up. But
alerting a peer to some defect in his performance can prove even more
With upwards of 40,000 computer viruses lurking out there, you need to coach your team to play strong defense.