In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
If a beloved boss leaves and you now report to a newcomer, don’t sulk, praise the “old way of doing things” or resist reforms.
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Some managers communicate authority by displaying aggressive body
language, such as putting their arms on a desk and leaning into a
seated underling. But there are better ways to assert yourself than to
invade someone’s space.
Check in periodically with a busy or remote boss by preparing a short, numbered list of your top five priorities.
Smart managers flash their temper on occasion. But they never lose control.
Rather than rush to discipline an employee, find out first whether he realizes his mistake.
Many speakers don’t realize how much they distract their listeners. Three of the biggest obstacles can be overcome.
If you notice your productivity slipping because you’re in a bad mood, do something about it.
You manage a rebel. You’ve tried pleading, snarling, growling and
screaming. Before you give in or head down the probation-termination
route, try more subtle ways to gain control.
Don’t be turned off by the book’s title. The Street-Smart Entrepreneur
(Addicus Books, 1998) is actually a great book for managers in large
organizations as well as bootstrapping business owners. The author, Jay
Goltz, levels with us about how to manage staff, hire winners and stick
to a budget.