Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Just as salespeople always ask for referrals to new clients, career advancers remain on the lookout for new contacts.
When joining a new firm, don’t be bashful about getting to know your new coworkers.
Savvy managers have exceptional “b.s. detectors.” They usually know when someone is lying to them, and this insight give them a more accurate sense of an individual’s character.
An interview with Frank Carney, co-founder of Pizza Hut
Before you leave the office on Friday, create a grid for the coming week.
Suffering a mental block? Step back and relax your mind.
When someone calls and wants you to make a big decision or negotiate a deal, call them back.
You can’t help it. Without trying, you form opinions of others. When managing your staff, the big question becomes, “Are my impressions correct?”
Quiet employees are often excellent workers, but you may want to break through their silence and encourage them to share ideas and update you more regularly on their progress. If you find it hard to get them to open up to you, don’t keep trying to launch conversations.
Once you instruct entry-level workers, it’s important not to hover.
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