Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Savvy managers have exceptional “b.s. detectors.” They usually know when someone is lying to them, and this insight give them a more accurate sense of an individual’s character.
An interview with Frank Carney, co-founder of Pizza Hut
Once you instruct entry-level workers, it’s important not to hover.
Tired of too much noise in staff meetings?

Cut to the chase

by on February 1, 1998 7:30pm
in Workplace Communication

Beware of babbling when you’re trying to persuade your boss.

Confident vs. cocky

by on February 1, 1998 7:00pm
in Workplace Communication

If you’ve ever spent any time with a career coach or outplacement specialist, you’ve probably been nagged about the need to come across as a confident winner in job interviews. That’s not as easy as it sounds.
If you’re tense or angry, don’t take it out on your computer keyboard.
Like pesky ants, demotivators can infest your workplace and prove hard to eliminate. They rarely disappear on their own, which means you must take steps to root them out.
Get them thinking and contributing by asking, “Has anyone found a really effective way to...?”
When a snafu strikes, blame can take on a life all its own. Your job as manager is to redirect everyone’s attention away from pointing fingers so that employees can extract positive lessons from the experience.
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