Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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If negative emotions block you from behaving calmly or thinking rationally, shift to a more healthy mental state.
Make sure speakers know that you’re concentrating on their remarks by identifying the most important words you hear.
You’re leading a staff meeting and you want to convey some important facts. Here’s how to ensure they sink in.
To stimulate your creativity, you need to propel yourself out of your comfort zone, take risks and free your mind to innovate. Use this test to measure your creativity quotient (CQ):

Rather than open your presentation with a tired joke or long anecdote, survey the audience.
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What to say when …

by on September 1, 2000 8:00pm
in Workplace Communication

How to respond in several uncomfortable situations involving confrontation at work
Winners don’t take their image for granted. They continually polish their communication skills to reinforce their confidence and leadership.