In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
How to react in a number of different situations involving confrontation in the workplace
An interview with Douglas Engelbart, inventor or the computer mouse, on-screen windows, groupware, videoconferencing, and the hypertext software that lefts Web surfers jump from link to link with ease
Whenever you compose an important memo or e-mail message, review it one last time before you send it.
When networking for jobs, don’t present yourself as a victim (of a two-faced boss, a hapless organization, a shrinking client base, etc.).
Banish thoughts such as, “What will the audience think of me?” Rather than fret about whether you’ll get their approval, place yourself in their shoes and ask yourself, “What can I do for them?”
It may sound counter-intuitive, but to control worry, you have to magnify it first.
Rather than pay high-priced consultants to dissect your business, seek free or low-cost advice. SCORE, the Small Business Administration’s Service Corps of Retired Executives.
If you’re asked by a senior executive to comment on your boss’s performance, avoid making generalizations.
Your employees want a more casual work environment, but you feel this looks unprofessional to clients.
Your two bosses can hardly stand each other, and you're in the middle.