Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Soon after Kenneth Chenault joined American Express in his early 30s, he took a job as VP of marketing for the firm’s low-profile merchandise services unit.
You work for someone who’s a virtual stranger.
A career coach might ask, “Where do you want to be in five years?” That’s useful but rarely translates into immediate strategy to propel you out of a rut.
You want influential execs to like you and remember you. But if you try too hard, they may dismiss your desperate moves.
As founder, chairman, CEO and president of Storage USA Inc., the country’s second-largest self-storage company with $250 million in revenue, Dean Jernigan understands how to create a team.
Despite all the hype about the growth of job-posting sites on the Web, the fact is that Internet recruiting is overrated.
Follow these rules to write strong, clear memos.
When you prepare to negotiate your salary for a new job, never introduce the subject of pay.
Enunciate better by loosening up your tongue and lips.
If you use e-mail to ask an employee to do something, begin by explaining why.