In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Remember Dale Carnegie? Today, he’d make a great career coach with
advice such as, “Become genuinely interested in others,” and, “Get
others to say, ‘yes, yes,’ immediately.”
Shun meaningless consultant-speak when you launch new projects.
More than 2,300 years ago, the Greek philosopher Aristotle gave us a blueprint to speak persuasively.
Before you hit the Send button to e-mail your résumé, increase the odds it will enhance your reputation as a hotshot.
Career advancers complain just like everyone else. But they make sure
their complaints are sound—not shrill—and heard by the right people.
Ask a small business owner about her top managers and she’ll probably rave about their skills.
To listen well, you must make sure you understand before you judge. It’s easy to skip right to making a judgment.
Avoid e-mail acronyms unless you’re replying to someone who already uses them.
In one of my first jobs, I was in a rut and didn’t know it.
If you wish to convey a series of unrelated but critically important
points, ideas or to-do items, don’t bunch them together in one memo or