Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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If you give a presentation with slides or other visuals, don’t use them as a crutch.
If you’re about to disagree with your boss, replace meaningless phrases such as “with all due respect” or “if I may beg to differ” with a question.
Before letting a temp go, ask for input on a workflow issue.
Do something unusual before letting a candidate depart an interview.
Sometimes the most seemingly harmless, pliant employees can surprise you. You may think you can rely on them to mean what they say. Then you get burned.
How to respond to uncomfortable situations in the workplace
Motivating rising stars is a breeze. You just set high goals, dangle juicy rewards and let them get to work. But trying to ignite the passions of minimum-wage workers requires more effort.
Immediately after you accept a new responsibility, such as spearheading a big project, draft a week-by-week schedule of short-term goals.
Whom do you gravitate toward when you walk into a roomful of your staff? If you always make a beeline for the same individuals, watch out.
A big part of a manager’s job is to set goals and then keep everyone focused on achieving them. But what happens when events disrupt your best-laid plans?
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