In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
When you hear "negotiation," what comes to mind? When I ask this question at seminars, women often respond: men in suits arguing and yelling; buying a car; attorneys. When I ask how many women enjoy negotiating, only a few hands go up. Yet in reality, women are born to negotiate.
In business writing, bullet points often replace regular old paragraphs, with good reason: Readers can scan them faster. Stick to these standards for using bullets effectively:
“Is anyone receiving raises?” That’s what one admin asked recently. “I’ve been told performance reviews will be coming up soon. I want to be prepared. How do you bring it up? How do you know how much to ask for? I’d like to stay in this position, but I’m only making ends meet.”
Build a stronger relationship with your boss by never letting these phrases cross your lips: 1. “It’s not my job.” 2. “It’s not my fault.” 3. “I can’t work with Person A.” 4. “I can’t do X, because I have to do Y.” 5. “That’s not possible.”
Being an effective manager means confronting those “challenging” employees who, while typically good at their jobs, too often display unprofessional or downright obnoxious behavior. The best way to tackle such problems is to meet with employees right when you spot the problem behavior. Follow these guidelines, which have the side benefit of protecting the organization from employee claims that they weren’t treated fairly.