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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Never use the surface area of your desk for storage.
When someone says something that ticks you off, don’t dwell on it.
If you want to convince someone to do something, give a reason. This sounds obvious, but many people neglect to attach a “because” to their request.
Never critique what cannot be changed.
Everyone makes an occasional faux pas in front of the boss or colleagues. The real test isn’t what you did but how you respond.
Some rules of public speaking transcend cultural differences. But for Elizabeth Urech, author of Speaking Globally (Kogan Page, 1998), reaching diverse audiences requires a range of rhetorical tools.
Your secretary has started behaving strangely.  You think she might be jealous of your recent promotion, but how do you get her back on track?
Stand out as the superstar job candidate by asking the kind of sophisticated question that no other applicant would ask, based on your thorough research into the organization.
If you’re worried about the threat of termination, try to relax.
Volunteer to give a talk at an elementary school about your job.
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