Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When you hear an incorrect statement, do you blurt out “that’s wrong” without skipping a beat? That’s not always a wise move.
Your boss's friendship with an employee stop her from seeing the employee's shortcomings.
You like to tell your team, “I’m here to help and answer any questions.” That’s fine. But some people will more than accept your offer of assistance: they’ll enlist you to do their work for them.
It’s great to receive e-mail when you’re seated at your office computer. But what happens when your boss or a key client sends you crucial e-mail while you’re rushing through an airport to catch a plane?
When managing your employees, you may find it hard not to boss them around. After all, you figure it’s your job to direct their performance and improve their behavior or attitude. But if you try to overmanage them, they may rebel. That’s why you should lead by giving guidance, not barking orders.
Don’t let your anxiety cripple you when you’re turning on the charm or trying to persuade a powerful audience of bigwigs.
Smart managers treat note-taking as a vital skill. The act of writing down what they hear helps them retain key points, brainstorm for ideas and make connections between diverse elements.
All of us bring bad habits to the job, even CEOs. But what separates top execs from also-rans is their ability to root out destructive habits and replace them with better ones.
Discipline and direction: These are among the favorite themes of Laura Berman Fortgang in Take Yourself to the Top (Warner Books, 1998). A career coach for the past five years, Fortgang likes to remind ambitious employees that success requires careful planning and structuring of your future. You can’t leave much to chance.

Résumé review

by on November 1, 1998 1:00am
in Workplace Communication

You already know to proofread your résumé before you send it out. But when do you double-check that everything’s clean, clear and error-free?
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