Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You may work out at a gym or do yoga to relieve stress. But here’s another, often overlooked, way to calm down: Modify your body language.
You don’t always need to hire high-priced trainers to teach your employees new skills. You may be the most qualified instructor.
Once you ask an employee a delicate or uncomfortable question, keep quiet.
To get your employees to write more organized memos, ask them to number their main ideas and insert bulleted supporting points.
If you feel a panic attack coming on, try controlled breathing or visualization exercises.
Enforce a policy that all e-mail at work must relate to relevant business communication.
While managers with chronically short fuses rarely get ahead, you can still let your temper flare on occasion to send a message. The key is to control your emotions even when you’re angry, and to behave naturally so that you’re not performing an act.
Don’t make a scene.
If you’re preparing slides for a big presentation, designing a promotional mailing or looking for ways to spruce up your company’s Web site, get your staff involved in hunting for vivid graphic images.
If you repeatedly chastise well-intentioned workers who make mistakes, you can breed an afraid-to-do-anything mentality.
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