Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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If you have one employee who does all your company's purchasing, look for hints that he or she is skimming off the top or receiving kickbacks from vendors.

Send the message that you’re action-oriented by replacing ho-hum verbs such as “oversaw” and “headed” on your written correspondence with strong verbs such as “spearheaded,” “broadened,” “delivered,” “developed,” “expanded,” “generated,” “improved,” “innovated” and “maximized.”

A well-crafted task list allows you to focus your full attention on the most important matters without worrying that something will "fall through the cracks."

Appointments and errands need not devour the lion's share of your "free" time if you follow these tips during the work week:

With summer upon us, are you planning to take a vacation? Will you enjoy your time off? Or will you worry that work won't be done — or worse yet, that it will be done and thus prove you're not indispensable? Here are some tips to help you relax when you take your next vacation:
Here's how to create a time-savings plan that will actually let you build the room you need to make changes in your work life:
Many of us find ourselves troubled by our colleagues' ethical conduct. What do we do?
Joe was a production supervisor who’d been with the organization for 20 years, was proud of its products and thwarted every danged request from customers to improve those products.

Log the date, person and subject of your key telephone conversations in a notebook by your phone.

If a great idea suddenly pops into your head while you're driving, playing golf or watching your kid's soccer game, capture it by using your cell phone to call your office voice mail.