Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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You probably know that a “Horatio Alger story” is a tale about a young man who starts out with nothing and ends up a great success. But who was Horatio Alger, exactly?
As a young baseball pitcher, Larry Dierker learned a lesson in teamwork from his second baseman, Joe Morgan.
In 1807, a young Sen. John Quincy Adams from Massachusetts supported President Jefferson in voting for a national trade embargo against England, a position that hit Adams’ native region—New England—right in the pocketbook.
Ted Judah didn’t let a soul stand in his way. He had come from Buffalo, N.Y., to California as chief engineer of the new Central Pacific Railroad for the chance to live out his dream of building a transcontinental railway.
Few people like change, yet you have to lead people through it. Here are four strategies to make the emotional and cultural hurdles less wrenching:
Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure that you don’t alienate the employee? Here are some tips that can help: Be direct. Many managers are simply too polite. They nod and smile while the […]
Are negative attitudes among your team members getting you down — and dragging down results? Some sage advice from the experts:
Stress isn’t always caused by overwork. Even if you’re completely efficient and can manage your workload, you’ll still be stressed and demotivated if you don’t address behind-the-scenes reasons like these: – Fear of failure or risk. If you do the best you can, and it’s not perfect, or it doesn’t happen immediately, what’s the worst […]

What to do when your boss is late.

Problem: When quoted material comes at the end of a sentence, the pileup of punctuation causes con-fusion. Lesson: American style calls for always placing periods inside the quotation marks. (In contrast, the placement under British style depends upon whether the punctuation applies to the sentence or the quoted material.) Example: Then, he said, “Please finish […]