Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Q. My supervisor shows favoritism to my colleague. They’re both new mothers, so they bond easily. She’s mentoring her and ignoring the rest of us.
We talk to lots of CEOs, and we like to ask, “How do you get the most from your people?” They often reply, “I just leave them alone and let them do their work.”
When your company earns fat profits and spreads the wealth among employees, it’s easy to motivate them. But during a retrenchment, when layoffs or setbacks make it hard for employees to care about work, everything gets tougher. Without a budget for bonuses or room for promotions, you’re left without some standard motivational tools.
Pass along your newfound knowledge.
If you disagree with someone, don’t rush to interrupt.
Don’t wait for stragglers, or you’ll penalize those who were punctual.
Most employees crave feedback, both good and bad.
A typical manager’s day consists of constant crises that erode time. But you don’t have to give up trying to control the clock. Even with multiple deadlines and emergencies swirling around you, you can get more done in less time.
Before you try to persuade people, you want them to respect you. Establishing rapport helps.
You’re facilitating a meeting and you want to cover ground quickly. Preparing and distributing an agenda ahead of time isn’t enough. You must also stick to it.
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