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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Many employees tell us that their managers are inaccessible. With bosses “in the field” or always “in meetings,” it’s hard for staffers to communicate late-breaking developments during the workday.
To win over your staff, communicate like a star salesperson.
When your company’s president suddenly asks what you think of your boss or a co-worker, you may not want to voice an honest opinion. If you’re too critical, you may sound like a malcontent. But if you’re too gentle, you may sugarcoat problems that need attention.
Warn your staff not to send frivolous e-mail.
If some of your smartest employees are too bashful to speak up in meetings, here’s a practical way to get them to come out of their shells.
Know the risks before you leave home.
To stage a successful brainstorming session, don’t play it safe.
I had lunch the other day with a director of career planning at a college. She asked, “So what dirty deeds are you most ashamed of? I’d like to give students the real scoop on becoming a CEO.”
Only the most disciplined, enlightened managers can resist the urge to argue when greeted with a nonstop complainer. But trying to convince someone that he’s wrong wastes time. That will only make a petty complainer more obnoxious.
To manage your teams effectively, you may figure it’s best to leave them alone. You’re right, to a point.