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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Advice on how to handle these sticky situations at work...

Looking good

by on April 1, 1999 2:00pm
in Workplace Communication

There’s a time and place to worry about your appearance during the workday: when you check yourself out in the restroom mirror.
Once you ask an employee a delicate or uncomfortable question, keep quiet.
To get your employees to write more organized memos, ask them to number their main ideas and insert bulleted supporting points.
At your next staff meeting, distribute a sheet that concisely lists the key facts you want your employees to absorb.
You may work out at a gym or do yoga to relieve stress. But here’s another, often overlooked, way to calm down: Modify your body language.
You don’t always need to hire high-priced trainers to teach your employees new skills. You may be the most qualified instructor.
If you feel a panic attack coming on, try controlled breathing or visualization exercises.
You’re waiting for an employee to complete a big assignment. You hit all the basics when giving instructions: You gave him clear directions, answered any questions and then left him alone to get to work. Now you’re worried the task won’t get done on time because you have not heard any updates and the deadline’s approaching.
When staffers try to stall or delay making tough decisions, resist the urge to step in and make the hard call.