Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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"Stress-induced depression is on the rise and is predicted to be the leading occupational disease," says author and consultant Scott Hunter. "This should be no surprise when gossip, petty jealousy and ... adversarial communication pervade many office environments."
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Even if you're not in charge of purchasing, each day in the workplace tests your negotiating skills. Do you practice these tactics?

You probably believe that the best form of negotiating is the win/win style in which everyone gains something. But win/win is probably the worst way for you to negotiate, says negotiating coach Jim Camp. Here’s why:
Choosing healthy entrees at business lunches is one of the easiest ways to promote the impression that you’re vital, healthy, active and likely to be around for years.
Arthur Caliandro, senior minister at Marble Collegiate Church in New York, expects full participation from everyone at his weekly staff meetings.

Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
The business-etiquette columnist (aka Judith Martin) argues that casual business environments have all but destroyed formality in the workplace, with potentially disastrous results for you as a leader. Some examples: