Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

In one-on-one discussions, you may say “That’s wrong” or “No, I disagree.” Such blunt remarks can sting.
If you’re chairing a meeting, don’t allow events beyond your control to derail your progress.
You’re full of fresh ideas. But all your outside-the-box thinking goes for naught because you’re surrounded by bosses and colleagues who play it safe.
If you’ve made it this far in your career in a low-tech role, count yourself lucky. The fastest route to the top in the years ahead may be through the New Economy.
As the team leader, you want to guide the group to produce superior results.
Here’s an easy way to decide whether to take a new job: Apply the BIG test.
How to react to a few uncomfortable situations involving confrontations at work
If your employer’s layoffs and reorganizations leave you balancing two or even three jobs, don’t just grin and bear it. Tell your boss you’ll give everything you’ve got for the good of the team.
Just because you see football players dance in the end zone after scoring a touchdown, don’t assume it’s OK to go wild when something goes right.
An interview with Richard Haasnoot, head of Procter & Gamble's advertising department