Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Many managers are proud to have an open-door policy. But if it isn't well managed, an open-door policy can become a major source of unwanted downtime for you—time you could better spend working on your own top priorities.

The most effective spot to place a reminder may not lie within the system you commonly use.

Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.

"Jean" had been battling with an executive secretary at admin meetings but felt ambushed the morning she was accused of timecard fraud.

Close isn’t good enough when it comes to business communication. The person reading your correspondence or memo might understand your meaning if you use almost-correct words, but you’ll lose respect from those who know the difference. Test your knowledge of these commonly confused words by selecting the right one for each sentence: 1. Our manufacturing […]

Make your instructions more memorable by boiling down your main point to its essence and phrasing it so people can easily recall and repeat it.

Head off surprise assignments.

What can you learn from Google? To obsess about producing the very best product, and never to become lazy, arrogant, complacent or “evil.” In more concrete language, here’s what that vision statement means:
New York chef Marcus Samuelsson combined traditional Swedish cooking with ingredients from around the world to create novel dishes that made his restaurant famous.
Pythagoras of Samos, who lived in the sixth century B.C., is best remembered for his pioneering studies of the geometry of triangles. He is less well known for his three-part assessment of people, based on his observations of the people who came to Athens to watch the Olympic games.
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