Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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A leader’s knowledge is deep, based on experience and knowledge of the industry, the organization and its clients.
Recent research confirms that optimists accomplish more than cold realists do.
Cash in on the break from routine when you travel.
Stretch your network while flying on business by catching up on paperwork or writing a memo, instead of kicking back and watching the movie.
Do you have a lucky tie? A power perfume that you wear to high-stakes meetings?
Remember this when leading a video conference:  People can’t read your body language or sense your energy level when all they see is your torso and above on the monitor. Worse yet, they’ll subconsciously compare you to TV anchors.
Ever wonder how someone pulls off a superhuman feat? Sometimes, leaders are inspired by other leaders.
The chairman of Virginia’s Senate Finance Committee had been crafting a bill for months that would clean up the state’s fiscal mess. The legislation tracked well with the senator’s record for fiscal responsibility, but it would be a hard pill for his fellow Republicans to swallow.
To learn as a team, you have to gather for product reviews and examine what did and didn’t happen, without assigning blame or recognition.


Former heavyweight boxing champ George Foreman was asked once if he ever felt nervous before a fight. Suddenly, the big guy looked a little wobbly and admitted that his knees would start shaking so badly that he wanted to grab them.
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