Standardized replies save you time but can cost you good will. Create templates and common paragraphs that you can pop into an e-mail or letter, then easily personalize. Use these shortcuts:
In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Just because e-mail is handy doesn't make it efficient. Indeed, three out of four people delete an e-mail before they finish reading it, a recent survey found.
Don't miss opportunities because you're drowning in minutiae. Test your tolerance for imperfection by whether these statements describe you:
Your big-company competitors are doing much more this year to register employees to vote and encourage them to go to the polls.
If employees wear inappropriate clothes to work, express your concern in a firm-but-diplomatic fashion.
With PC sales and profit margins shrinking, big computer companies are rolling out a wider variety of small business networking hardware. Prices are lower than ever.
Like most small business owners, you probably work with a tight advertising budget—if you have one at all. One way to stretch your ad dollars: Use customer testimonials, a powerful and inexpensive form of advertising.