Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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From the movie “A Beautiful Mind,” you might get the idea that the important thing about mathematician and economist John Nash is that he won the Nobel Prize for creating a “theory of everything.” For leaders, though, the important thing about Nash is his obsession with originality. As more and more organizations become labs for innovation, those who lead will be the ones who create the most original products and services. Take these steps to develop a unique way of seeing things and to maintain your creative momentum:
Test your career and work-related goals to see if they stand up to these four questions:
George Stalk’s fiercely competitive spirit has helped companies around the world play to win ... decisively. His gospel of continuous improvement in a “virtuous cycle” exhorts leaders to set the pace, never to rest on their laurels and to stretch out the life span of each product. Here are Stalk’s strategies:
Every day is filled with interruptions, ringing phones and a flood of incoming information. Yet, certain events each day are different from everything else. They’re opportunities. Unless you’re on the lookout for them, they pass you by. To catch them:
Private conversations alone can’t mobilize your people to execute a strategy. To initiate a conversation that matters, make sure it covers these bases:
How well do you work with other team leaders in your organization? That's an important question, because without good peer relationships, it's very difficult to coordinate projects or work cooperatively across team lines.
Even in workplaces where casual dress is the norm, managers and leaders wonder whether they should be dressing differently—that is, better—than their team members. Here are some points to consider:
Experts say that reports of conflict between older workers and younger managers are greatly exaggerated—but generation gaps do create issues that both sides need to address. Here are some questions to ask:
Issue: You know how to help employees who are fired or laid off. But HR people often forget those principals when facing that
problem themselves.
Benefit: With proper planning ...

If you're a "hyperhelper" or "give-aholic," ask yourself these questions, suggested by a psychologist, when someone asks you to do something:

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