Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You work so hard that you barely stop to stretch, much less eat. You put in long hours because you’re determined to succeed. You’re a hero, right?
When asked to give your opinion about a boss or co-worker, pretend you’re speaking into a microphone.
Even as more companies abandon a rigid chain-of-command, employees still crave order.
If you realize you’ve hurt a colleague’s feelings, don’t fret about it.
When you’re managing a project team, it’s important that everyone know what’s going on—and when.
Don’t let e-mail stack up. Like a sloppy, paper-strewn desk, too many pending messages will induce stress.
Almost a third of corporate e-mail is junk, says Worldtalk Corp., an Internet security firm. That includes spam (unsolicited mail from unknown senders) and viruses.
When you commit to rewarding a winner every month, you box yourself into a corner.
Hiring managers are using structured role-playing more than ever.
When your employees love their jobs and exceed their goals, managing them is easy. But when they miss their targets, your task gets harder.