In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Several years ago, most people had never heard the word "blog"—short for "weblog"—let alone considered the impact of blogs on the workplace. But with literally millions of these do-it-yourself Internet publications now online, blogs and blogging have become relevant topics for all sorts of managers. Here's what you need to know:
Author and consultant Karl Albrecht has a book out, Social Intelligence: The New Science of Success, wherein he gives advice on how to clean up one's poor social hygiene.
Save time and effort by not trying to convert everyone to your viewpoint.
You may not realize it, but you use physical signals to “read” people’s
thoughts. You often can tell if people are lying to you, for example. As you listen to their words, also listen for:
Force-feed your creative thinking by following science fiction writer Ray Bradbury’s formula:
Staff members can’t make decisions that fit the organization’s practices without knowing the rules.
Ever wondered how leaders lift their people out of a disheartening
situation? Here’s the key: Offer them a reputation they’re proud to
uphold. Example: In June 1940, Great
Britain suffered a defeat to the Nazis at Dunkirk. After that
demoralizing loss,Winston Churchill addressed the House of Commons.
Here’s part of what he said:
As decisions become more critical, the temptation to waffle becomes
greater. So, even previously decisive leaders begin to refer decisions
to other people or allow problems to resolve themselves. Use these strategies to stay decisive:
In a crisis, U.S. Secretary of State Condoleezza Rice remains almost serene.
Can’t follow what the younger members of your staff are talking about? Here’s a quick sampling of business buzzwords: