In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Managers have been trained in any number of strategies and systems to resolve conflicts. But most of those can be implemented only after you've made this basic first choice—Do I avoid, bargain or control?
Question: I'm retiring before the end of the year at age 64. My accountant says I've earned too much salary this year to receive any Social Security benefits. I thought the earnings test was eliminated years ago. If not, is there anything I can do now? Or do I have to work longer? — J.M.B., Boise, Idaho
Stay in tune with your people by refusing to multitask when someone pops in your office.
Use a change in weather as an excuse to review your wardrobe.
Marketing exec Jeffrey J. Fox doesn’t like the old saying that if you do what you love, success will follow. His view: “Take the job that offers you the most money. If you are in a
corporation, always take the transfer, promotion or assignment that
pays the most.” Sounds mercenary, until you hear Fox’s rationale:
Mackay Envelope Co. CEO Harvey Mackay built his empire by negotiating
strategic deals … with paper makers, printers, suppliers. Nearly
everything he built involved a deal. Here are Mackay’s six top rules for power dealing:
Show that you’re a leader who’s on top of thing.
Not only do real leaders never cheat, but they never take unfair advantage. That may raise eyebrows in an environment where businesspeople press
for every advantage, but petrochemical tycoon Jon Huntsman says that,
after negotiating a deal, both sides need to feel like winners ... so
they’ll come back and do business together again.
In The Republic, Plato
describes a group of prisoners who had been chained in a cave for so
long that they believed the shadows that played across its back wall
were reality. That sounds outlandish, but is it?
It looks like a chunky pepper grinder, but the world’s first pocket
calculator—mechanical, not electronic— came into this world only
through utter persistence.