Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

An interview with Horst Schulze, president of the Ritz-Carlton Hotel Co.
As a brainstorming session peters out, don’t rush for the exits.
If once-productive employees slack off, express your surprise.
Some employees love to “borrow” everything from pens and scissors to start-up software CD-ROMs.

Reading in a rush?

by on December 1, 2000 5:30pm
in Workplace Communication

Scan the first and last paragraph of a long document.
Nine out of 10 people daydream in meetings, according to Training & Development.
Your boss walks into your office to deliver bad news about a lost account, late shipment or assembly-line bottleneck. Score major points by replying like a CEO.
Even if you’re a high-achieving superstar, bragging about your accomplishments won’t endear you to higher-ups.
The two biggest mistakes that otherwise smart people make in choosing their careers.
You’re not going to gain a gold-studded reputation and earn promotions unless bosses and colleagues listen to you.