Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Don’t rush to open humorous messages that coworkers e-mail to you.
If you’re buried in paperwork, alert your employees not to copy you in on everything.
Many speakers don’t realize how much they distract their listeners. Three of the biggest obstacles can be overcome.
If you notice your productivity slipping because you’re in a bad mood, do something about it.
You manage a rebel. You’ve tried pleading, snarling, growling and screaming. Before you give in or head down the probation-termination route, try more subtle ways to gain control.
Here’s a technique to avoid putting off work.
You’re stuck with a colleague you hate. Rather than complain, be mature.
Motormouths jump on whatever you’re saying and babble at will. Don’t let them.
When making contacts at a conference or mixer, you already know not to dominate the conversation.
When you terminate employees, make every effort to minimize their embarrassment.