In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Aside from his unearthly talent with a ball—“any kind of ball,” says a
childhood friend—what made former New York Jets quarterback Joe Namath
almost unstoppable on the gridiron was his toughness. It came from his
three older brothers.
By now, you’re probably sick of the wretched saga at Disney. Be that as
it may, court testimony about the mess still offers lessons about
precisely how not to confer and administer authority.
You can find lots of reasons to covet someone else’s position: The
person who’s in it has burned out; you can do it better; it’s time for
a change, etc. But sniping and politicking make you look like the last person who should get that job if it comes open. Here are two better ways to position yourself:
Meet Mike Iaconelli. Not your everyday bass-fishing champion, “Ike” is
from New Jersey, not somewhere in the South, and he listens to rap
music, not Country. Even though Iaconelli has won only the 2003
Bassmaster Classic and an assortment of other prizes and sponsorships,
he threatens to become the Tiger Woods of fishing and blast the sport
beyond its staid, rural roots. Here’s what makes Ike a leader:
Craig Newmark describes himself as a formerly overpaid software
engineer who grew up wearing a plastic pocket protector and thick,
black glasses taped together. One decade ago, he started an e-mail list
of fun events in San Francisco. Craigslist grew and grew. Now, it has 7.6 million users in nearly 100
cities. But early on, Newmark stamped it with his personal code: Don’t
be greedy. Here are three of the conscious decisions that helped make Craigslist what it is today:
Creativity. It’s a fairly new buzzword in business. Now comes research
from Harvard business professor Teresa Amabile to debunk the myths
about it. For the past eight years, she’s run a diary study of hundreds
of managers “to look at creativity in the wild.” Amabile has uncovered these myths:
Problem: Writers who never studied Latin often mix up the abbreviations i.e. and e.g.
The basic information required for noting sources hasn't changed since you wrote a high school term paper, but the wealth of information available in electronic formats continues to add new twists.
When team members' personal problems affect their work on an ongoing basis, it can spell disaster for team morale and productivity. Here's what team leaders can do when such problems are affecting their results.
Use quick “Got a second?” chats on the fly, rather than lengthy meetings, to stay on top of things.