Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

I knew a guy with a great résumé. He had technical expertise, a nice mix of job experiences and a steady work history. He interviewed well, too.
Q. I finally quit my job. My last day is coming up, and I’m tempted to tell my boss what I really think of him. (It’s not pretty.) Am I free to vent?
Q. About two months ago, my boss asked me to do a project. I’m too busy to get started, and he knows it. Is there a way out?
Q. A co-worker overheard me saying bad things about her to my boss. I thought she had left for the day, but she was standing just outside the door. Now I’m mortified, especially because this co-worker stands a good chance of becoming my boss. Should I apologize?
Prepare for a meeting with a top exec by asking, “What does this person need from me?”
If you like to trade stocks online or you’re a baseball fan, don’t come across as one-dimensional.
If a beloved boss leaves and you now report to a newcomer, don’t sulk, praise the “old way of doing things” or resist reforms.
Smart managers flash their temper on occasion. But they never lose control.
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Some managers communicate authority by displaying aggressive body language, such as putting their arms on a desk and leaning into a seated underling. But there are better ways to assert yourself than to invade someone’s space.