Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Famed mountain trapper Kit Carson once tried to rescue a captive, Mrs. James White, from some Apaches. Carson caught up with the natives who held her and might have been able to save her, but his commander refused to let him attack. The commander mistakenly thought the Apaches might want to negotiate.
It’s a growing truth: The closer you are to the top, the more you’re in danger of lacking for professional development, feedback, friendship, recognition and praise. Regular praise and professional development often dry up near the top of the food chain.
As Philadelphia Eagles fans “welcomed” him with a lusty chorus of boos, newly drafted quarterback Donovan McNabb must have questioned his debut to the National Football League. “I hadn’t even taken a snap and they were on me,” says the Eagles top draft pick of 2000, whose selection die-hard Eagles fans, um, disagreed with.

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Despite what we've learned in recent years about "emotional intelligence," it's still hard for many managers and their teams to give feelings and emotions their proper due in the workplace.
Here are some pointers on using body language to improve your effectiveness:
When your enterprise first announced it was moving to new, nicer digs, you were ecstatic. That is, until you realized how much effort you were expected to invest in working with the space planners to organize the new office build-out.
Use e-mail as Bill Gates does: to flatten the hierarchy in your department or organization.
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