Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Help your staff work smarter by breaking your instructions into three stages.
You like to look so busy that others are afraid to bother you.

Can you dish it out?

by on November 1, 1999 12:30am
in Workplace Communication

It’s hard enough to tell an employee that he’s screwing up. But alerting a peer to some defect in his performance can prove even more harrowing.
With upwards of 40,000 computer viruses lurking out there, you need to coach your team to play strong defense.
Most bosses fall into one of three types: the “general,” the “professor” or the “dreamer.”
If you believe Ronna Lichtenberg, everyone has an “evil twin” who goads him to act against his better judgment. 
When an employee comes to you with a problem, put it in perspective before you scurry to solve it.
You’re tired of hiring consultants to train your staff. You want your employees to learn about change management, teamwork and communication skills by doing—not sitting and listening to “experts” lecture about it.
You know how I tell brown-nosers from everyone else? They try so damn hard to feed me what I want to hear. It’s pathetic.

Shy and soaring

by on November 1, 1999 12:00am
in Workplace Communication

You don’t have to speak in a booming voice and offer an extra-firm handshake to make your presence felt. Even if you’re painfully shy, you can use your soft-spoken demeanor to get ahead.