Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Problem: Not all words carry equal weight in a sentence, and commas help make that distinction. Lesson: Set commas around: • Nonessential clauses (those that don’t alter the sentence meaning when omitted). Example: “Sally Soso, CEO of Widgets World-wide, joined the board of directors last month.” • Words or phrases that break up the sentence’s […]

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If you hold sales contests, don't follow the crowd on structuring awards.

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A single, desktop in-box takes up valuable space, plus important papers can become lost in the stack.

Executive coach and author Debra Benton stays visible to her network of contacts.

Being asked to join the board of a hospital, charity or school certainly can boost the ego. But, to make sure you say “Yes” for the right reasons, ask these four questions, recommended by seasoned board members:

If you’ve taken the trendy paths to “manage” the knowledge within your team or organization, give up. The corporate knowledge-management model has gone bust, largely because it’s based on a publishing model: Somebody extracts information from people and puts it in writing.

All team leaders set long-term goals and objectives for the group.