Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Cut down on the time it takes to scan large reports by using the Auto-Summarize function in Microsoft Word.
For at least 20 years, and probably much longer, a legend has circulated about the business or military leader who takes prospective hires out to eat and observes their behavior.
Your team wants to get rid of Martin. Through an emissary, team members say they want you to reassign him to another group.
Don Seibert put in ungodly hours for the J.C. Penney department store at the start of his career in the 1940s.
Being soft-spoken doesn’t mean you don’t trot out Mr. Hardball when it counts.
Legend had it that even the son of Zeus couldn’t capture the Rock of Aornos near the Indus River in Persia. Everybody considered it impregnable.

Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.

"Jean" had been battling with an executive secretary at admin meetings but felt ambushed the morning she was accused of timecard fraud.

Close isn’t good enough when it comes to business communication. The person reading your correspondence or memo might understand your meaning if you use almost-correct words, but you’ll lose respect from those who know the difference. Test your knowledge of these commonly confused words by selecting the right one for each sentence: 1. Our manufacturing […]

Make your instructions more memorable by boiling down your main point to its essence and phrasing it so people can easily recall and repeat it.