In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
If you believe Ronna Lichtenberg, everyone has an “evil twin” who goads him to act against his better judgment.
When an employee comes to you with a problem, put it in perspective before you scurry to solve it.
You’re tired of hiring consultants to train your staff. You want your
employees to learn about change management, teamwork and communication
skills by doing—not sitting and listening to “experts” lecture about
You know how I tell brown-nosers from everyone else? They try so damn hard to feed me what I want to hear. It’s pathetic.
You don’t have to speak in a booming voice and offer an extra-firm
handshake to make your presence felt. Even if you’re painfully shy, you
can use your soft-spoken demeanor to get ahead.
Go-getters stand out. They keep themselves visible without hogging
center stage. And they ensure that once they produce results, their
hard work isn’t forgotten.
When a boss seeks your input, be blunt
Q. What is the protocol for a job seeker who submits a résumé
and is told “action will be taken in one week?”
Q. An employer offered to hire me on a 30-day trial basis. I accepted
the “consultant fee” without negotiating because I have bills to pay.
Should I have played the “Is-that-your-best-offer” game?
I knew a guy with a great résumé. He had technical expertise, a nice
mix of job experiences and a steady work history. He interviewed well,