Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Your boss, Mike, has been unhappy about the performance of one of your fellow managers, Edwina. She's been doing a decent, dependable job for a long time—certainly longer than Mike, who has been with your enterprise for less than a year. But Edwina has been resisting almost all the changes Mike has tried to introduce ...
"Most leaders truly want to do the right thing," says Quint Studer, consultant and author of Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. "They want positive, productive, trust-based relationships with their people ..."
Feeling overcommitted? Said yes when you should have said no? Here's some sage advice on how to set boundaries and still share your time and energy:
"Strong relationships are the backbone of a strong business," says Richard Abraham, consultant and author of Mr. Shmooze: The Art and Science of Selling Through Relationships.
Say you want to open another office or relocate to a more modern space, but you can’t afford to lease or buy a new location. One possible solution: Contract for a “virtual” office.
In the face of rising travel costs, look into swapping a pricey off-site meeting for a low-cost conference call.
President James Monroe tends to come up short when compared with such contemporaries and mentors as George Washington and Thomas Jefferson. But, today, Monroe would be considered a model of the laid-back but effective chief executive.
No question that mergers are painful when you have to consolidate positions. Utz-Hellmuth Felcht, chairman of Degussa, the world’s largest specialty-chemical company, has had a lot of practice at it. He deals with mergers in two main ways:
We can feel fear but we move forward, anyway. Acknowledge that it exists, but don’t let it tie you down.
UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.
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