Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You may have a high IQ, but that won’t lift the collective IQ of your colleagues. The best way to make everyone smarter is to let employees exchange ideas without fear.
You ask an employee to set aside 30 minutes next Friday for a private meeting. Naturally, he wonders what’s up. Don’t keep him guessing.
Q. I work for a big company. When I meet fellow employees and they tell me what they do, I never know what to say. How should I respond?
Q. When I have to train a new hire, I’m not very patient, so I tend to skip over a lot of little things. What should I do?
Q. My boss often asks me to pick up executives at the airport. I resent that. How can I dump this on someone else's lap?
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Advice on how to handle these sticky situations at work...
Help your staff work smarter by breaking your instructions into three stages.
You like to look so busy that others are afraid to bother you.

Can you dish it out?

by on November 1, 1999 12:30am
in Workplace Communication

It’s hard enough to tell an employee that he’s screwing up. But alerting a peer to some defect in his performance can prove even more harrowing.