Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Despite what we've learned in recent years about "emotional intelligence," it's still hard for many managers and their teams to give feelings and emotions their proper due in the workplace.
Here are some pointers on using body language to improve your effectiveness:
When your enterprise first announced it was moving to new, nicer digs, you were ecstatic. That is, until you realized how much effort you were expected to invest in working with the space planners to organize the new office build-out.
Use e-mail as Bill Gates does: to flatten the hierarchy in your department or organization.
In his later years, Winston Churchill napped every afternoon, leaving these instructions: “Wake me only in the event of a crisis. I define a crisis to be the armed invasion of the British Isles.” The point: Leaders know the difference between a crisis and a routine setback. Do you?
When you occupy the dark-horse position, how can you beat the front-runner? Be quiet, consistent and stick to your message. That’s exactly how Woodrow Wilson won the 1918 Democratic presidential nomination.
Here’s a lesson from John F. Kennedy on how to press on through the din of detractors:
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