In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Standardized replies save you time but can cost you good will. Create templates and common paragraphs that you can pop into an e-mail or letter, then easily personalize. Use these shortcuts:
Just because e-mail is handy doesn't make it efficient. Indeed, three out of four people delete an e-mail before they finish reading it, a recent survey found.
Don't miss opportunities because you're drowning in minutiae. Test your tolerance for imperfection by whether these statements describe you:
If employees wear inappropriate clothes to work, express your concern in a firm-but-diplomatic fashion.