Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Q. My boss often asks me to pick up executives at the airport. I resent that. How can I dump this on someone else's lap?
Advice on how to handle these sticky situations at work...
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Help your staff work smarter by breaking your instructions into three stages.
You like to look so busy that others are afraid to bother you.
Most bosses fall into one of three types: the “general,” the “professor” or the “dreamer.”
If you believe Ronna Lichtenberg, everyone has an “evil twin” who goads him to act against his better judgment. 
When an employee comes to you with a problem, put it in perspective before you scurry to solve it.
You’re tired of hiring consultants to train your staff. You want your employees to learn about change management, teamwork and communication skills by doing—not sitting and listening to “experts” lecture about it.

Can you dish it out?

by on November 1, 1999 12:30am
in Workplace Communication

It’s hard enough to tell an employee that he’s screwing up. But alerting a peer to some defect in his performance can prove even more harrowing.