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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

If you’re buried in paperwork, alert your employees not to copy you in on everything.
Many speakers don’t realize how much they distract their listeners. Three of the biggest obstacles can be overcome.
If you notice your productivity slipping because you’re in a bad mood, do something about it.
You manage a rebel. You’ve tried pleading, snarling, growling and screaming. Before you give in or head down the probation-termination route, try more subtle ways to gain control.
Don’t be turned off by the book’s title. The Street-Smart Entrepreneur (Addicus Books, 1998) is actually a great book for managers in large organizations as well as bootstrapping business owners. The author, Jay Goltz, levels with us about how to manage staff, hire winners and stick to a budget.
In the July issue, we suggested Jump.com as a useful Web site to help you manage a project team. Another effective tool is Yahoo! Messenger, a free instant messaging service (messenger.yahoo.com).
Don’t rush to open humorous messages that coworkers e-mail to you.
Here’s a technique to avoid putting off work.
You’re stuck with a colleague you hate. Rather than complain, be mature.
Motormouths jump on whatever you’re saying and babble at will. Don’t let them.