In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Blustery bosses can try to intimidate their minions by playing the
hotheaded bully. If your boss tends to launch hostile salvos in your direction, stand up to the attack with these strategies.
Never discuss salary with a potential employer until you receive a concrete job offer.
By pre-programming your career path, you may miss opportunities to learn and grow.
Remain standing and read a magazine.
An interview with Rick Smolan, the photojournalist behind the best-seller A Day in the Life of America
If you’re confronted with a problem, treat it as a puzzle that you must piece together.
If you’re stuck with teammates who exhibit certain annoying traits, focus on changing your attitude in dealing with them.
If you’re leading a training session with your staff, follow adult learning principles to ensure that everyone absorbs your main points.
If you want to convince a resistant colleague to listen to you, appeal to her in a straightforward, reasonable manner. Don’t resort to GAS—guilt, anxiety or shame—as a way to get her to agree with you.
There’s a fine line between habitually disagreeing with what you hear and selectively asserting yourself with the goal of helping your company thrive. It depends on when you decide to challenge the consensus and how you express yourself.