Workplace Communication — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 347
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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Apple Computer co-founder Steve Jobs gave a masterful commencement speech at Stanford University in 2005 that’s been winging around the Internet. Here are the highlights from Jobs’ three stories:
Petr Hlavacek first heard about the Ice Man’s shoes about six months after the Stone Age hunter’s body was discovered, partially defrosted in a glacier in the Alps. That was the moment—15 years ago—when Hlavacek, a Czech professor of shoe technology, turned into a leader.
“Birdman” Tony Hawk became the best skateboarder in the world—with 70 first-place titles and credit for inventing 80 tricks—because he kept setting higher goals.
It’s natural to make excuses when something goes wrong. But excuses are addictive. Watch for these warning signs that you’re over-excusing:
Don’t worry that changing your mind will make you look weak … especially if you change your mind in light of new evidence.
Experience shows that you can triumph over the biggest setbacks.
Sometimes, having your own style can help you build a team. Here are five steps to get there:
Alan Greenspan owes a lot of his success to an overriding thirst for knowledge and data.
Failure stories travel quickly by word of mouth but almost never make it into formal settings or “knowledge bases” because people don’t want to look stupid in front of a larger audience. Even so, they’re a lot more effective in teaching lessons than success stories … maybe for the same reason that people can’t turn away from auto accidents.
FDR’s use of a new medium—radio— was how he calmed Americans’ financial fears and began moving the nation slowly out of the Depression. In a nutshell, he did it by:
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