Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Al Roker wanted to be more than a weatherman, but the NBC meteorologist and Today Show co-host always remembered the advice of his mentor, Willard Scott:
“The secret to creativity,” Albert Einstein once said, “is knowing how to hide your sources.” Case in point: The physicist Galileo Galilei may have built one of his most famous theories on a description from Dante’s Inferno.
Choking is a two-part process that can hit whenever the stakes are high: You tell yourself that something will go badly. You then under-perform to ensure that your prediction comes true. How can you stop choking?
Positive leaders have a way of telling even sob stories in a way that reveals a silver lining. That’s called a “positive explanatory style.” To develop that style, take these steps:

Problem: Whether to use singular or plural verbs and pronouns with collective nouns that represent a group, such as "board," "jury" and "staff."

Your title may not carry much authority, but you have all the tools you need to persuade others to do what you want.

We all know how terrified most people are to speak in public. If you want your team members to master this fear and become effective group communicators, try these techniques:
Draft your next presentation quickly and easily.
Don’t view your network as a one-way street.
Maybe you’d prefer not to compete, compete, compete. That’s what Alexandra McGilloway decided, so her business model is based on collaboration and complementary products rather than competition. In 14 years, East West has become the largest spiritual bookstore in the Northwest. Last year, it took in $1.7 million, about 5 percent more than in 2003.
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