Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

There's an art to taking notes.
What to do if you have suspicions about the integrity of the auditors in your office
How to treat a rumor that your great boss may be leaving
What to do when the demands on your time are becoming too significant during the interview process
How to ensure you get the salary you deserve when changing jobs
When minor things go wrong, don’t overreact.
How to respond to a few uncomfortable scenarios involving employee-employer confrontations
To draw out shy employees, start by asking a simple, fact-finding question.
When you praise an employee, don’t be vague.
Don’t insert a canned compliment before criticizing.