Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You read your trade journals. But do you also read the publications that your customers, suppliers and outsourcing vendors read?

Before employees begin leave for jury duty, ask them to show you a summons or other proof of service. Don't just take their word for it.

Problem: Not all words carry equal weight in a sentence, and commas help make that distinction. Lesson: Set commas around: • Nonessential clauses (those that don’t alter the sentence meaning when omitted). Example: “Sally Soso, CEO of Widgets World-wide, joined the board of directors last month.” • Words or phrases that break up the sentence’s […]
It used to be that one of the easiest paths to career advancement was "picking the right boss." But today, it's hard for even the most brilliant and well-meaning managers to guarantee the success of their team members.

Hotels need to fill gaps during slow times, so you can strike a deal on price.

Short-term disabilities don't last as long at companies where employees report their disability claims quickly, according to a report by CIGNA Group Insurance.

A single, desktop in-box takes up valuable space, plus important papers can become lost in the stack.

President Bush signed the federal government's first law fighting junk e-mail, but don't expect a spam-free e-mail in-box.

If you hold sales contests, don't follow the crowd on structuring awards.

Executive coach and author Debra Benton stays visible to her network of contacts.