In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Before you take notes, draw a line down the middle of the page.
To learn how your peers or employees perceive you, ask them to pick one area in which you can improve.
You may have a high IQ, but that won’t lift the collective IQ of your colleagues. The best way to make everyone smarter is to let employees exchange ideas without fear.
You ask an employee to set aside 30 minutes next Friday for a private
meeting. Naturally, he wonders what’s up. Don’t keep him guessing.
Q. I work for a big company. When I meet fellow employees and they tell
me what they do, I never know what to say. How should I respond?
Q. When I have to train a new hire, I’m not very patient, so I tend to
skip over a lot of little things. What should I do?
Q. My boss often asks me to pick up executives at the airport. I resent
that. How can I dump this on someone else's lap?
Advice on how to handle these sticky situations at work...
“Know your place” can sound like an insult. But when you’re on a team, it’s excellent advice.
Help your staff work smarter by breaking your instructions into three stages.