Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

When you praise an employee, don’t be vague.
Don’t insert a canned compliment before criticizing.
If someone makes an outrageously stingy offer, don’t get huffy.

Reality check

by on January 1, 2000 4:00pm
in Workplace Communication

Don’t react to criticism by inflating its importance.
When minor things go wrong, don’t overreact.
How to respond to a few uncomfortable scenarios involving employee-employer confrontations


by on January 1, 2000 3:00pm
in Workplace Communication

Enlightened managers have the knowledge and savvy to get the most from their team. Core principles guide them: fairness, clear communication, openness to change. They admit what they don’t know and seek answers wherever they can find them.
Try “Guess My Lie,” an ideal game when you want people to get to know each other better and lower their defenses.
Launch a regional job search. If you’ve targeted a city and industry to work in, check regional Web sites.
You’re in a bind: You manage a highego, power-hungry schemer who tramples over peers and alienates underlings. But he also brings impressive talent to the job and isn’t easy to replace.