In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
The pitcher may run the show in baseball, but the catcher often leads the pitcher. Take Brian Schneider, catcher for the Washington Nationals. Although he
has great physical skills, it’s Schneider’s finesse with pitchers that
makes him stand out.
After the battles of Shiloh and Vicksburg, when Ulysses Grant had
developed fully as a general, he was called upon to resolve a crisis in
Tennessee, where Chattanooga had become a trap for Union forces. Grant’s decisions underscored his competence, in these ways:
In an ever-changing world of work, proper workplace etiquette never goes out of style. Here's some insight from expert Peter Post, as reported on Forbes.com:
Managers have been trained in any number of strategies and systems to resolve conflicts. But most of those can be implemented only after you've made this basic first choice—Do I avoid, bargain or control?
A recent Wall Street Journal article asks a question on the minds of many managers: "In an era when almost anything goes, are any topics still taboo at work?"
Question: I'm retiring before the end of the year at age 64. My accountant says I've earned too much salary this year to receive any Social Security benefits. I thought the earnings test was eliminated years ago. If not, is there anything I can do now? Or do I have to work longer? — J.M.B., Boise, Idaho
Stay in tune with your people by refusing to multitask when someone pops in your office.
Use a change in weather as an excuse to review your wardrobe.
Marketing exec Jeffrey J. Fox doesn’t like the old saying that if you do what you love, success will follow. His view: “Take the job that offers you the most money. If you are in a
corporation, always take the transfer, promotion or assignment that
pays the most.” Sounds mercenary, until you hear Fox’s rationale:
Mackay Envelope Co. CEO Harvey Mackay built his empire by negotiating
strategic deals … with paper makers, printers, suppliers. Nearly
everything he built involved a deal. Here are Mackay’s six top rules for power dealing: