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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Just as you avoid desk clutter by making a snap decision to use, file or discard incoming papers, apply the same method to reducing e-mail buildup on your computer.
If an employee refuses to do work or argues with you, resist the urge to fight back by declaring “that’s unacceptable” or “you better shape up.”
Always keep a pen and pad handy when you’re on the phone.
Standing up straight and balancing your weight on both feet can improve your image.
You want people to see you as bright, attentive and incredibly quick. But you secretly wonder if you’re really all that brilliant. Don’t worry.
How to deal with uncomfortable situations in the workplace.
There’s a fine line between assertiveness and aggression. Here’s how to make sure you don’t cross it.

Résumé review

by on November 1, 1998 4:30pm
in Workplace Communication

You already know to proofread your résumé before you send it out. But when do you double-check that everything’s clean, clear and error-free?

New on the job?

by on November 1, 1998 4:30pm
in Workplace Communication

Let others explain stuff to you—repeatedly.
If you’ve begun telecommuting, here’s a good way to maintain your visibility in a faraway home office: Ally yourself with key customers in your town.
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