In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
No question that mergers are painful when you have to consolidate positions. Utz-Hellmuth Felcht, chairman of Degussa, the world’s largest
specialty-chemical company, has had a lot of practice at it. He deals
with mergers in two main ways:
We can feel fear but we move forward, anyway. Acknowledge that it exists, but don’t let it tie you down.
UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.
In all, the Coast Guard evacuated about 33,500 people after Katrina,
six times as many as it did in all of 2004. The sheriff of St. Bernard
Parish says the Guard was the only federal agency to provide any
significant help for a week. When officials came down from Washington and asked the sheriff how he’d
fix FEMA, he told them to blow it up and give the Coast Guard what it
needs. So how did an agency with relatively modest resources rescue so many?
Allen Dulles, the master spymaker who headed the CIA during the
Eisenhower years, liked to tell the story of an important phone call he
once refused to take.
The critical goals you set at age 20—and 30—may no longer apply. Yet, many of us still carry around goals we set years ago. To refresh your goals:
Cultivate your most vital business relationships by making one phone call for every five e-mail messages to those contacts.
Make every person you meet feel exceptional by being consistently energetic and attentive.
Avoid the stress that procrastination brings by starting a high-stakes task today.
Effective leaders are steady and unperturbed by daily frustrations.
They have what students of Zen Buddhism call an “unmoving mind.”