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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Ever wonder why some managers create a harmonious, warm atmosphere while others operate in a snake pit?
You’re a career climber, so you figure you need to climb up, up, up. Ultimately, you do. But some of the most savvy go-getters also know when to move laterally.
You’re a law-abiding corporate citizen, right? Of course. So that means you never use a pirated version of someone else’s software.
Q. I’ve been asked to lead some training seminars for groups of employees at my company. I hate public speaking, and I really hate teaching people who seem a lot older and smarter than me. In the two sessions I’ve already led, I’ve been mortified when I try to ask questions and the group just sits there, silent. I wind up making a fool of myself. What can I do?
You’ve just returned from a job interview, and you must put a thank-you note in the mail right away. Rather than just jot down how much you enjoyed the meeting, go a step further.

Promises, promises

by on December 1, 1998 1:30pm
in Workplace Communication

When a boss promises to give you a raise or promotion at some future time, don’t just nod, walk away and wait for your big day.

Is that a threat?

by on December 1, 1998 1:30pm
in Workplace Communication

If you’re job hunting, use your search as leverage to improve your current situation—just don’t twist your boss’s arm too hard.
You can train someone to perform certain tasks well. But you can’t transform an obnoxious whiner into a dynamic leader.
When lining up employees to join task forces, committees or other work groups, you need to select the right mix of people for the best results. Ideally, you want the teammates to gel and lift each other’s contribution to a higher level.

Sell with prompts

by on December 1, 1998 1:00pm
in Workplace Communication

Win over others with questions, not lectures.
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