In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
If you’re in the habit of glossing over problems to help things run
smoothly, check out these cases of how telling the hard truth paid off:
If you’ve ever caught yourself saying— a bit defensively—“I was just
being honest,” rest assured that you’re not the only person to have
offended a colleague, customer or staff member with your candor. But effective leaders smooth out the rough edges of their candor, with these techniques:
You've finished a key document draft. Now, it's time to edit for clarity, conciseness, accuracy, visual design and tone. Use this guide to refine and polish your draft.
Most problems with possessives occur in these two situations
As we grow and develop on and off the job, we end up with skills and talents that aren't called for in our current positions. How do we apply these talents in a way that will benefit both our careers and our enterprises?
Even though we work with our employees all day long, we often know less about them than about celebrities we've never met. While it's intriguing to speculate about the lives of the stars, it's far more rewarding for managers to learn about the lives of our employees.
If you want to keep the respect and affection of the people you lead,
stay alert to the signs that you’re becoming a high-maintenance boss:
Mike Kelley lives on the island paradise of Maui, where he headed after
only a year of college on the mainland. He started by selling tanning
lotion by the pool. Now, he owns several companies that provide
recreation for tourists, as well as business and concierge services for
hotels. Kelley’s story proves that, to lead, you often have to take a leap of faith. Here’s how it happened:
Before he became a World War II hero, Jimmy Doolittle flew across China as part of a promotional trip around the world. His little plane ran into its share of turbulence and other dangers,
but it wasn’t until Jimmy and his wife Joe reached the Dutch East
Indies that something other than his flying skills was tested.
The new owner of several coal mine shafts in Harlan, Ky., was puzzled:
Should he heed the advice of the grizzled ex-miners he’d bought the
shafts from and embrace the new technology of open-pit mining, which a
new competitor had done? Or should he expand his current business by digging another shaft?