Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Many presenters misuse slides. They rush from image to image without allowing the audience to analyze each graphic.
When drafting memos or reports, use one bull's-eye verb rather than a string of words that dance around the verb.
Sometimes you must hold back confidential information.
In the past three years, the number of career coaches in the United States has almost doubled, from 5,300 to about 10,000.
Don’t be blindsided by organizational upheaval. Go-getters, like detectives, watch for clues that massive changes are afoot.
An acquaintance at a networking event tells you that your awful boss is about to quit.
That was one of the secrets of success for Novell Inc. chairman of the board Eric Schmidt when he took over the troubled networking software company in 1997.
Recent research has found that your status influences your decisions.
Excellence rarely comes easy. You can work hard, help others and possess a charming personality—and still not stand out.
If you want a colleague to give you honest input, ask for it straight.