Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

When giving feedback, never follow “you” with a negative.
In staff meetings, go around the room and ask each participant, “What are the top three things you’re working on this week?"
Listening doesn’t come naturally to most people, especially harried managers. But if you rush to talk—and talk and talk—you may miss vital messages.
When you’re rallying your employees to follow a new procedure or embark on a project, give it a catchy name that reinforces your mission.
Behaving in a way that’s irritating or arrogant.
What’s the biggest impediment to career advancement? Fear.
Many readers tell us their most stressful time is when they prepare to head home.
It used to be that executives had job security. Not anymore.
How do you exude confidence if you’re not feeling it? Top business execs say to fake it.
If you’re scouting for new jobs— whether inside or outside your current place of employment—begin by focusing on the positions that most excite you.