Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Successful managers are the ones who've decided that the discomfort of giving criticism is less painful than the consequences of poor performance. Here's what you'll see if you watch them in action.
Knowing when to persist and when to walk is one of the trickier decisions leaders face. Samuel Massie had to do both during his career as a leading American chemist.
Your inspiring idea has already won over your head and heart. But will it make it in the marketplace? Tip the balance in your favor by being ready to answer these questions:
Actor Paul Newman attributes his success to luck: the luck of having genes that gave him smarts, strong bones and good looks. But while that kind of luck may have helped him in his early days as an actor after graduating “magna cum lager” from college, his later years have composed an exercise in discipline.
When you stride up to a microphone, do you walk confidently or shuffle up with your head down? Here’s a technique that actors use to command attention:
Even leaders have slumps. You can pull yourself out of one with a little wisdom and these tactics:
eBay CEO and President Meg Whitman has five pieces of excellent advice for you. They happen to be the best advice ever given to her.
In an annual review of 2004's dumbest moments in business, these fine leaders came out on top:
The hard part of leading a creative team is deflecting ideas that are unrealistic, undeveloped or “not ready for prime time.” Take these critical steps:
Apply these two gems of negotiating wisdom from a classic source: