Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Baseball fans could learn a lot about the game by listening to former major league manager Tony Pena talk about it. Unfortunately, fans of the Kansas City Royals never got the chance. But the way that Pena handled the following situation speaks volumes about his philosophy as a leader.
Angie Morgan and Courtney Lynch were among the only women in their Marine Corps officer training school. The physical demands were tough, but commanding men who’d never worked for a woman proved tougher. Morgan and Lynch excelled at it and now, they’re teaching other women. Their workshops focus on four Marine-centric ideas:
When a problem doesn’t respond to solutions that have worked for you before, unlock your creativity with these approaches:
A recent survey from OfficeTeam found that senior executives have retreated behind their screens; e-mail has become the most common form of dialogue at work for 71 percent of respondents, with only 25 percent opting for either the telephone or face-to-face meetings.
With the ever-growing emphasis on workplace wellness and work-life balance, it's becoming more common for employers to have fitness rooms on site or arrangements with nearby gyms. It means you'll be working out with your employees. Or your boss. It's a whole new venue for office politics and etiquette!
You're a supervisor at a fast-growing enterprise, and your boss transferred to another region two months ago, leaving an opening you'd very much like to fill. But when the VP, Arlene, tells you "The promotion is yours—congratulations!" you don't feel anywhere near as excited as you expected you would.
Reader Sharon Wentzell sent us this question: “When you use parentheses at the end of a sentence, where does the period go: inside or outside the last parenthesis?” Answer: When you have a full sentence inside parentheses, and it isn’t positioned inside another sentence, it should begin with a capital letter and end with a […]
Encourage “break the mold thinking” by asking team members to interview 10 people outside your organization about the challenges you’re facing
Break a negotiation deadlock by saying “In other words …,” then restating the other person’s position.
Make better decisions by devoting more time to understanding the viewpoints of those who don’t agree with you
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