Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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"How do I get my team to begin generating new ideas—and keep generating them? Where do I start?"
Paul McDermott moved up from a high-volume producer in commercial real estate to a vice president at Freddie Mac. Along the way to becoming an executive, he learned a most important lesson:
Are there workers in your department who qualify as constant complainers? If so, you've probably wondered how to get them out of your office and back to work. Here are some ideas:
People tend to overuse the passive voice because they think it’s more professional. In truth, readers prefer active sentences for their more direct and engaging tone. How can you spot a passive sentence? Three telltale signs: 1. Something happens to the subject of the sentence. Example: “The report was written last week.” 2. It contains […]
In a perfect world, we’d dish out compliments more freely than sprinkles on a kid’s ice cream cone.
 Whenever you can, build immortal works.
Polish your reputation as a big-picture person by breaking your responses to questions into distinct sections
Eloquent words are fine, but they turn hollow without the courage to back them up.
When Mary Kay Ash started her career in sales with Stanley Home Products, she figured she could learn something at the company’s annual convention. Those three days changed her life.
Pop culture guru Malcolm Gladwell was engaged in a public debate with University of Chicago scholar Steven Levitt, when he noticed something he’d never seen before: Levitt was actually listening to Gladwell’s argument.
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