Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Years ago, National Football League Commissioner Paul Tagliabue read a book that described the U.S. Supreme Court’s obligation “to remember the future and imagine the past.” Tagliabue loved that turn of phrase. The future doesn’t simply happen, he surmised. We shape it through our decisions.
Want to pursue your dream project without giving up your day job? Follow these Ten Commandments of “intrapreneurship”: creating new enterprises within your current organization.
By applying the right kind of leverage in the right places in your dealings with others, you can boost your suc­cess rate. Try the following tips:

Try these tips to get you through your busy day.

Many employees come with a built-in feedback deflector. Some seize only on the praise you offer, ignoring the criticism. Others assure you they "got it" but don't follow through, or argue that the inadequate performance you saw was an exception.
Avoid repeating yourself by watching out for the following tautologies: phrases that—put simply—say the same thing twice. 1. advanced ahead 2. at this point in time 3. basic fundamentals 4. brief in duration 5. both together 6. cooperate together 7. enclosed herein 8. free gift 9. important essentials 10. just exactly 11. merge together 12. […]
Customer-service workers are the face of your company, and they’re especially vital at smaller businesses. So, don’t just rely on a résumé and a good first impression to choose such employees.
End with a preposition only when it keeps you from sounding hopelessly stilted.
Ensure the success of your next presentation with these three keys:
Cement group decisions by asking your team this one question:
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