Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Help your people understand the complexities of an issue
Stay focused on key initiatives by identifying between three and five battles that are critical to your success right now.
A survey for a forthcoming book, Business at the Speed of Molasses, found that people feel more motivation, energy and enthusiasm if they think their employer’s core values are “crucial and part of everything we do.” Here are 9 questions to test the strength of your team’s belief in your organization’s core values:
Check your listening skills by … having your hearing tested.
You don’t have to follow a “normal” path to career success. Few truly successful people do. Take Miriam Rothschild, world expert on fleas, who grew up with no formal education in a Doctor Doolittle environment created by her father, banker Charles Rothschild.
Apple Computer co-founder Steve Jobs gave a masterful commencement speech at Stanford University in 2005 that’s been winging around the Internet. Here are the highlights from Jobs’ three stories:
Petr Hlavacek first heard about the Ice Man’s shoes about six months after the Stone Age hunter’s body was discovered, partially defrosted in a glacier in the Alps. That was the moment—15 years ago—when Hlavacek, a Czech professor of shoe technology, turned into a leader.
“Birdman” Tony Hawk became the best skateboarder in the world—with 70 first-place titles and credit for inventing 80 tricks—because he kept setting higher goals.
It’s natural to make excuses when something goes wrong. But excuses are addictive. Watch for these warning signs that you’re over-excusing:
Don’t worry that changing your mind will make you look weak … especially if you change your mind in light of new evidence.
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