In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Starting off a letter or an e-mail message with a drab opening (“This is in response to …” or “Enclosed please find”) is a sure-fire way to put your readers to sleep just in time to miss your most important points. Add variety—and persuasiveness—to your messages by starting sentences with words that grab readers. Here’s […]
The jazz composer and orchestra leader Duke Ellington was born only 34
years after the 1865 emancipation of slaves. His father worked first as
a butler at the White House and later as a blueprint maker for the U.S.
"How do I get my team to begin generating new ideas—and keep generating them? Where do I start?"
Paul McDermott moved up from a high-volume producer in commercial real estate to a vice president at Freddie Mac. Along the way to becoming an executive, he learned a most important lesson:
Are there workers in your department who qualify as constant complainers? If so, you've probably wondered how to get them out of your office and back to work. Here are some ideas:
In a perfect world, we’d dish out compliments more freely than sprinkles on a kid’s ice cream cone.
Whenever you can, build immortal works.
Polish your reputation as a big-picture person by breaking your responses to questions into distinct sections
Eloquent words are fine, but they turn hollow without the courage to back them up.
When Mary Kay Ash started her career in sales with Stanley Home
Products, she figured she could learn something at the company’s annual
convention. Those three days changed her life.