In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Encourage “break the mold thinking” by asking team members to interview
10 people outside your organization about the challenges you’re facing
Break a negotiation deadlock by saying “In other words …,” then restating the other person’s position.
Make better decisions by devoting more time to understanding the viewpoints of those who don’t agree with you
During its Golden Age 2,500 years ago the city/state of Athens created
democracy and produced some of the greatest art and architecture in
history, yet could rise to military excellence when threatened. Here are some ideas for leading your organization toward that kind of durable greatness:
In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the
first appearance in England for what back then was America’s top
entertainment act. The Palladium audience loved them … except for a few anti-American
demonstrators in the balcony, who booed. The next day, several British
papers carried headlines that read, “Martin and Lewis Booed.”
Kelly Slater’s older brother used to turn everything into a contest,
and he always made sure Kelly lost. That, coupled with their drunken
father and angry mother, forged Kelly Slater into a fierce competitor
and a wild man on a surfboard.
Sure, you want a hard-charging successor to continue your work. But you also want someone who leads with compassion and loyalty to
someone other than himself. You don’t want a narcissist succeeding you. Run your protégé through this gantlet to see how he scores on the narcissist scale.
What are the most common foibles that cause promising leaders to fail? These are the traps that can bring you down:
It often happens that a leader’s early life tells volumes about his
character. Here’s a story from U.S. Sen. Robert C. Byrd, D-W.Va., about
his first job at a grocery store in Stotesbury, W.Va., a mining town
where he’d worked his way up to meat cutter in 1935.
You’ve probably heard of “Occam’s Razor,” the maxim that says you
should heed the simplest answer to a difficult question. But who is or
was Occam and why should you care?