Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Do you resent others' career success? Here's some advice for managers suffering from job envy:
Many managers are proud to have an open-door policy. But if it isn't well managed, an open-door policy can become a major source of unwanted downtime for you—time you could better spend working on your own top priorities.

Make your instructions more memorable by boiling down your main point to its essence and phrasing it so people can easily recall and repeat it.

Head off surprise assignments.

Catch more errors by proofreading the last section of a document first.

Don't allow low attendance to destroy the exceptional event you organized.

Avoid gender bias with clever writing

Sherry Turner, Chicago, wanted to apply for a newly created position in her organization that combined three jobs and offered more management duties than her existing admin job did.

The most effective spot to place a reminder may not lie within the system you commonly use.

What can you learn from Google? To obsess about producing the very best product, and never to become lazy, arrogant, complacent or “evil.” In more concrete language, here’s what that vision statement means: