Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Now that Alexander Hamilton has come roaring back into vogue as a founding father, let’s take a look at the guy who did more than any other to create the United States as the engine of economic power we know today.
As newly ordained owner of The Nation, Victor Navasky decided he needed some serious coaching in how to rescue his venerable but ailing magazine.
Whether you’re pitching a proposal, recruiting an employee, leasing space or seeking capital, you’re constantly bargaining with others.

Problem: "When addressing a business letter, is it correct to put a comma or a colon after the addressee's name?" (From Lynne Nelson, Princeton, N.J.)

Proofreading a document for grammar and spelling mistakes won't snag every error, and while program features such as automatically updated fields help, they aren't completely foolproof.

No, the customer is not always right. But that's no excuse for conflict between workers and customers. Usually, the customer and employee are both right and both wrong, and managers need to use care when counseling employees after conflicts erupt.
"Bagels!?!" you feel like shouting, to no one in particular. "My team is blowing it over bagels?" Yes, indeed ...
Remind managers never to base employment decisions on how they believe employees would act based on their gender, race, religion or disability. Make sure managers focus solely on the performance itself, ...

If you haven't thought much about exchange-traded funds (ETFs), now's a good time to become interested. Reason: Mutual fund giant Vanguard has jumped into the game.

If you or your staff attend trade shows and conferences this year, apply some extra vigilance over what's revealed to clients and prospects. Reason: Your competitors are watching, and your company's closely held secrets and business plans are the most vulnerable at these events.