In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Staff members can’t make decisions that fit the organization’s practices without knowing the rules.
Ever wondered how leaders lift their people out of a disheartening
situation? Here’s the key: Offer them a reputation they’re proud to
uphold. Example: In June 1940, Great
Britain suffered a defeat to the Nazis at Dunkirk. After that
demoralizing loss,Winston Churchill addressed the House of Commons.
Here’s part of what he said:
Can’t follow what the younger members of your staff are talking about? Here’s a quick sampling of business buzzwords:
It remains to be seen whether rap superstar Jay-Z will succeed in his
leap to president of Def Jam Recordings, but young leaders can take a
few ideas from his first year on the job.
As decisions become more critical, the temptation to waffle becomes
greater. So, even previously decisive leaders begin to refer decisions
to other people or allow problems to resolve themselves. Use these strategies to stay decisive:
In a crisis, U.S. Secretary of State Condoleezza Rice remains almost serene.
If you’re in the habit of glossing over problems to help things run
smoothly, check out these cases of how telling the hard truth paid off:
If you’ve ever caught yourself saying— a bit defensively—“I was just
being honest,” rest assured that you’re not the only person to have
offended a colleague, customer or staff member with your candor. But effective leaders smooth out the rough edges of their candor, with these techniques:
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Most problems with possessives occur in these two situations