In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Some rules of public speaking transcend cultural differences. But for Elizabeth Urech, author of Speaking Globally (Kogan Page, 1998), reaching diverse audiences requires a range of rhetorical tools.
Your secretary has started behaving strangely. You think she might be jealous of your recent promotion, but how do you get her back on track?
Stand out as the superstar job candidate by asking the kind of sophisticated question that no other applicant would ask, based on your thorough research into the organization.
If you’re worried about the threat of termination, try to relax.
Volunteer to give a talk at an elementary school about your job.
Managing ambitious staffers has its pros and cons. While they often bring talent and drive to the job, their arrogance and hunger for advancement may prove obnoxious.
If you’re called into the CEO’s office, keep quiet after you exchange pleasantries and the real business begins.
One employee overhears another complaining about him. You agree, but now you have to moderate their dispute.
Methods to combat the urge to procrastinate
Before you scold an employee, try posing an ideal question in which you let the employee ponder how to do better.