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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

If you’re preparing slides for a big presentation, designing a promotional mailing or looking for ways to spruce up your company’s Web site, get your staff involved in hunting for vivid graphic images.
If you repeatedly chastise well-intentioned workers who make mistakes, you can breed an afraid-to-do-anything mentality.
You’re waiting for an employee to complete a big assignment. You hit all the basics when giving instructions: You gave him clear directions, answered any questions and then left him alone to get to work. Now you’re worried the task won’t get done on time because you have not heard any updates and the deadline’s approaching.
When staffers try to stall or delay making tough decisions, resist the urge to step in and make the hard call.
Q. I find that co-workers and even a few bosses are forming a negative perception of my abilities, after a period when they seemed perfectly happy with my contribution.
Q. I’m having trouble working with a colleague, who like me is a project manager. I try to foster a good working relationship, but she doesn’t try in return.
Q. My supervisor shows favoritism to my colleague. They’re both new mothers, so they bond easily. She’s mentoring her and ignoring the rest of us.
Advice on how to handle these sticky situations at work...
You cannot expect bosses, colleagues and staffers to give you a running commentary on your performance. Asking them may be your only way to get it.
If you want a raise, ask yourself one question: Am I paid the market value for my work?