Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Many people use online payment systems like PayPal as a way to send payments online. But a new scam is spreading via e-mail that claims to come from PayPal and says the recipient's account needs "reactivating."

Paying employees via direct deposit saves time and money. But can you mandate that all employees must receive their wages through direct deposit? The answer is "No," according to the U.S. Labor Department.

Small businesses often trade referrals among each other. It's a smart and easy way to attract new business.

Never exaggerate the quality or quantity of employee benefits, either in written communication or when trying to sell an applicant on your organization. Courts will make you stick to any promises, ...
1. Focus on what you want to happen, not on how you feel. The emotional response always kicks in first, but the trick is not to act on it. 2. Schedule a meeting to discuss the problem. Often, that’s the hardest thing to do. You hope the problem will resolve itself. Usually it doesn’t, and [...]

The Federal Communications Commission ruled last month that consumers can, for the first time, transfer their land-line phone numbers to their cell phones.

Employees who become engaged often become distracted at work, using too much time to e-mail caterers, scan bride Web sites and do other planning, according to a Bureau of National Affairs report.

A new, well-publicized study could raise skepticism (and potentially legal complaints) by shorter people about your pay practices.

Issue: New research helps you focus on boosting HR's standing within the organization.
Benefit: Improve your worth within the company and marketability ...
Issue: How to stay calm and collected while handling complaints from angry employees.
Benefit: Deflect anger without taking the blame ... or adding stress to your day ...