Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The next time you have to deliver bad news about cutbacks or even just a change in procedure, take some cues from Franklin D. Roosevelt, who told the nation via radio in 1942 that it had to accept severe rationing and higher taxes to support the World War II effort.
When clothing retailer Sy Syms founded Syms in 1959, he gained a competitive edge simply by doing things sooner than his competitors.
Career-development specialist Herminia Ibarra has this message for high-level professionals in search of new livelihoods: Stop thinking about it and just do it!
We don’t know a whole lot about the modest childhood of Stephen Decatur, the youngest man to serve as a captain in the fledgling U.S. Navy. But Decatur had a heck of a mother.
Lance Armstrong wants you to know that life holds no guarantees.
Nobody can live — much less lead — from a position of despair. Keep your optimism in shape using these five exercises:
Humans are not exactly rational creatures, and negotiating ranks among the least rational of our activities. Consider this explanation from researchers Keith Stanovich of the University of Toronto and Richard West of James Madison University:
Managers spend a lot of time dealing with diffi­cult people—and then sharing stories with each other about those difficult people.
Whatever the inner reasons behind workplace conflicts, resolving them can place a big drain on your time and energy.
Your company is opening a new store on your side of town, and you want to manage it. The only problem is that your colleague also wants the job, and she'll stop at nothing to get it ...
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