Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Problem: Phyllis Nagy, Orlando, Fla., asked about the spelling of the possessive "boss's."

In his new book, Death by Meeting, Patrick Lencioni actually argues for more meetings than you hold right now: daily five-minute updates, weekly tactical reviews, monthly strategy sessions and quarterly, off-site idea festivals.
The International Association of Conference Centers offers a comprehensive international directory ...
Offering employees ample pensions and long-term incentives is important, but it can deteriorate into a “prisoner” mind-set. Find immediate rewards for your best people.
We’ve all hit slumps, but perhaps none as bad as the one New York Yankees’ shortstop Derek Jeter fell prey to when he failed to get a hit in 32 consecutive at-bats.
After summer vacations end, call your team together for a special meeting to review priorities and set projects for the fall and winter.

The little scrape on the corner of your desk. The run in your stocking or the tiny spot on your tie. The minor typo on the fourth page of your report. The whiff on your breath that tells people you had wine with lunch.


Grease the wheels for feedback at your next meeting with these four words: “What do you think?”
When John H. Johnson launched Ebony in 1945, it quickly became such a success that he could barely print copies fast enough to keep it on newsstands. Yet, the magazine aimed at African-Americans made little money because white-owned companies refused to advertise in it.
When Arthur Gaston found himself working at a coal and iron mine in Alabama after World War I, he wondered how on earth he’d ever get ahead. At a time when college graduates couldn’t find jobs, Gaston didn’t even have a high school diploma.