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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Know the risks before you leave home.
To stage a successful brainstorming session, don’t play it safe.
When your company’s president suddenly asks what you think of your boss or a co-worker, you may not want to voice an honest opinion. If you’re too critical, you may sound like a malcontent. But if you’re too gentle, you may sugarcoat problems that need attention.
Warn your staff not to send frivolous e-mail.
I had lunch the other day with a director of career planning at a college. She asked, “So what dirty deeds are you most ashamed of? I’d like to give students the real scoop on becoming a CEO.”
Only the most disciplined, enlightened managers can resist the urge to argue when greeted with a nonstop complainer. But trying to convince someone that he’s wrong wastes time. That will only make a petty complainer more obnoxious.
To manage your teams effectively, you may figure it’s best to leave them alone. You’re right, to a point.
Q. I began working here two years ago and I’ve since been promoted from technical analyst to supervisor. But our department restructured and I was asked to go back to my old position. Now a competitive newcomer is using my slight downfall against me by trying to shed light on anything that could be a blunder on my part. I am choosing not to attack. Is this smart?

Q. My boss is pressuring me to accept a big promotion, but it would mean relocating at a time when I strongly prefer to stay put.

Boost your performance by isolating a distinct skill or trait of someone you admire at work.