Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

To rid yourself of an unwanted accent or unclog a nasally whine, you may enroll in expensive voice classes.
To win over others, use the Given-Goal-Therefore model.
You know you should delegate. But when you do, all hell breaks loose.
When you talk to yourself or think about what you’re doing, make sure your inner voice speaks in the present tense.
How to respond to demeaning comments from a superior.

Job hunting

by on August 1, 2000 12:00pm
in Workplace Communication

You’re in a rut. No. 1 on your to-do list? Stop talking about your rut and do something.
If employees keep asking for more money or making unrealistic demands, don’t feel you must give a different answer each time.
With workers who won’t mistake your order for a request, strike a positive note.
Mission statements look good on paper, but hardly anyone takes them seriously.
You’d like to mentor each of your employees, but you have no time. So you arrange the next best thing: finding others to mentor them.