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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Advice on how to handle these sticky situations at work...
You may work out at a gym or do yoga to relieve stress. But here’s another, often overlooked, way to calm down: Modify your body language.
You don’t always need to hire high-priced trainers to teach your employees new skills. You may be the most qualified instructor.
Once you ask an employee a delicate or uncomfortable question, keep quiet.
To get your employees to write more organized memos, ask them to number their main ideas and insert bulleted supporting points.
At your next staff meeting, distribute a sheet that concisely lists the key facts you want your employees to absorb.
If you feel a panic attack coming on, try controlled breathing or visualization exercises.
Don’t make a scene.
If you’re preparing slides for a big presentation, designing a promotional mailing or looking for ways to spruce up your company’s Web site, get your staff involved in hunting for vivid graphic images.
If you repeatedly chastise well-intentioned workers who make mistakes, you can breed an afraid-to-do-anything mentality.