Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Remind managers never to base employment decisions on how they believe employees would act based on their gender, race, religion or disability. Make sure managers focus solely on the performance itself, ...

Problem: "When addressing a business letter, is it correct to put a comma or a colon after the addressee's name?" (From Lynne Nelson, Princeton, N.J.)

Proofreading a document for grammar and spelling mistakes won't snag every error, and while program features such as automatically updated fields help, they aren't completely foolproof.

If you haven't thought much about exchange-traded funds (ETFs), now's a good time to become interested. Reason: Mutual fund giant Vanguard has jumped into the game.

If you or your staff attend trade shows and conferences this year, apply some extra vigilance over what's revealed to clients and prospects. Reason: Your competitors are watching, and your company's closely held secrets and business plans are the most vulnerable at these events.

If you have one employee who does all your company's purchasing, look for hints that he or she is skimming off the top or receiving kickbacks from vendors.

Send the message that you’re action-oriented by replacing ho-hum verbs such as “oversaw” and “headed” on your written correspondence with strong verbs such as “spearheaded,” “broadened,” “delivered,” “developed,” “expanded,” “generated,” “improved,” “innovated” and “maximized.”

A well-crafted task list allows you to focus your full attention on the most important matters without worrying that something will "fall through the cracks."

Appointments and errands need not devour the lion's share of your "free" time if you follow these tips during the work week:

With summer upon us, are you planning to take a vacation? Will you enjoy your time off? Or will you worry that work won't be done — or worse yet, that it will be done and thus prove you're not indispensable? Here are some tips to help you relax when you take your next vacation: