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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

When dishing out assignments, don’t just explain the job and walk away.
You have a great idea, and you’ve been given the go-ahead to implement it. But do you have the right sponsor?
If you’re managing people, don’t play favorites.
Before the Internet Age, employees were at a distinct disadvantage when negotiating pay.
To gain a reputation as an attentive manager, insert at least one probe into every important conversation with an employee.
Efficient managers never lose track of time.
You’ve already tried asking your team open-ended questions like, “How can we fix this problem?”
Here’s a persuasive strategy that few managers use: two-sided argumentation.
The ability to express your ideas freely, succinctly and tactfully marks you as a leader.
If your employees dread delivering bad news in person, they may call you instead. By accepting what they say with relative calm, you encourage them to reveal more information and propose solutions.