Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

The Talmud, an ancient Jewish text, tells us that everything we do affects everyone around us. This story illustrates the point:
Benjamin Franklin was already a successful businessman, inventor and politician when he arrived in London in the decade before the Revolutionary War. But he was about to risk everything, unwittingly, by misreading what his customers—Pennsylvania colonists—wanted.

Test yourself by circling the one word in each of the following pairs that's spelled correctly.

"With today's dizzying proliferation of communication technologies, it's easy to imagine a time when we won't have to meet 'in person' to conduct business. Yet face-to-face communication has taken on more importance than ever."
Your team and your company have gone through dramatic changes in the last few years. Now, you feel things have calmed down, and the old, family-like atmosphere has been restored. But today, you think that might not be such a good thing ...
Résumé fudging comes in all flavors. First, comes the straightforward lie. Consider this story: Several years ago, the New York Port Authority wanted to know how many of its applicants would lie. It advertised an electrician job with experience using Sontag conductors. Nearly a third of those who responded said they’d had such experience. The […]

Problem: Phyllis Nagy, Orlando, Fla., asked about the spelling of the possessive "boss's."

In his new book, Death by Meeting, Patrick Lencioni actually argues for more meetings than you hold right now: daily five-minute updates, weekly tactical reviews, monthly strategy sessions and quarterly, off-site idea festivals.
The International Association of Conference Centers offers a comprehensive international directory ...
Offering employees ample pensions and long-term incentives is important, but it can deteriorate into a “prisoner” mind-set. Find immediate rewards for your best people.