In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
There’s a fine line between assertiveness and aggression. Here’s how to make sure you don’t cross it.
You already know to proofread your résumé before you send it out. But when do you double-check that everything’s clean, clear and error-free?
Let others explain stuff to you—repeatedly.
If you’ve begun telecommuting, here’s a good way to maintain your visibility in a faraway home office: Ally yourself with key customers in your town.
When you hear an incorrect statement, do you blurt out “that’s wrong” without skipping a beat? That’s not always a wise move.
Your boss's friendship with an employee stop her from seeing the employee's shortcomings.
Just as you avoid desk clutter by making a snap decision to use, file or discard incoming papers, apply the same method to reducing e-mail buildup on your computer.
You like to tell your team, “I’m here to help and answer any
questions.” That’s fine. But some people will more than accept your
offer of assistance: they’ll enlist you to do their work for them.
It’s great to receive e-mail when you’re seated at your office
computer. But what happens when your boss or a key client sends you
crucial e-mail while you’re rushing through an airport to catch a plane?
When managing your employees, you may find it hard not to boss them
around. After all, you figure it’s your job to direct their performance
and improve their behavior or attitude. But if you try to overmanage
them, they may rebel. That’s why you should lead by giving guidance,
not barking orders.