Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The critical goals you set at age 20—and 30—may no longer apply. Yet, many of us still carry around goals we set years ago. To refresh your goals:
Cultivate your most vital business relationships by making one phone call for every five e-mail messages to those contacts.
Make every person you meet feel exceptional by being consistently energetic and attentive.
Avoid the stress that procrastination brings by starting a high-stakes task today.
Effective leaders are steady and unperturbed by daily frustrations. They have what students of Zen Buddhism call an “unmoving mind.”
Measure yourself against the following traits:
Reader Kelly Merritt sent us the following note recently: “Most people write ‘I am writing with regards to,’ or ‘in regards to,’ and I have even been corrected when using ‘in regard to’ … when everything I have read says that ‘regard’ and not ‘regards’ is the proper term. Which is the proper word?”Please also […]
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Your boss, Craig, is an administrator who's respon­sible for several departments, including yours. You've worked together for some time, but now you're just about at the end of your rope. The problem? Craig's inconsistent moods ...