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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Workers trained in teams perform 40 percent better on tasks than those who receive one-on-one instruction, according to a study by Richard Moreland, a psychology professor at the University of Pittsburgh.
f you hold regular staff meetings and distribute handouts, don’t assume your employees will save them.
You want to motivate your employees to adopt an ambitious action plan, but you’re greeted with apathy or resistance. Don’t give up.
A big part of managing people is retaining the information you’re fed all day. By remembering key facts, you increase your understanding.
Never ignore harassment in your workplace.
When you play referee among bickering employees, it’s easy to pick sides. But you’re better off remaining neutral and reminding everyone to work together professionally, even if personal animosity intrudes.
Are you networking to advance your career? Don’t just rely on setting up informational interviews, mingling at professional mixers and attending trade shows.
Q. I’ve learned that my company will shut down my unit. The firm claims it would like to keep me on in some other capacity, but there’s nothing available.
Want to arrange an informational interview with a senior executive at a company where you want to work? Cold-calling can succeed, but approach it tactically.
You come to your boss with a detailed written summary of what you do and why you deserve more money.