Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Milton Glaser is a leader in the visual arts who communicates in deceptively simple ways. His “I [heart] New York” design, for example, took root over the years and then rose to a whole new level of meaning after Sept. 11.
Even after President Richard Nixon’s historic arrival in mainland China in 1972, he wasn’t certain that he’d meet Communist Party Chairman Mao Tse-tung. The Chinese leader was seriously ill, and Nixon had received no invitation in advance.
One way to avoid e-mail ping-pong is by giving thought to your “communication protocol.”
Every time you try to engage a busy colleague in an important conversation, she veers off track before you’ve gotten the information you need.
Steer clear of this sentence structure when writing: “There’s coffee and bagels in the conference room.”
Here are two sure-fire ways from author and trainer Jan Fraser to stop office gossip in its tracks.
Is Michael Jordan great because he was born with a natural talent for basketball? Unlikely, say researchers. As it turns out, we aren’t born with gifts that can propel us to fame.
Sometimes, the best way to get what you want is to talk about what someone else wants.
Those who show little respect for other people rarely stand out as stars. To make sure you show respect, review your skills here.
Generally, you have 30 seconds make a good first impression. With voice-mail, though, you have even less time.
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