Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Avoid repeating yourself by watching out for the following tautologies: phrases that—put simply—say the same thing twice. 1. advanced ahead 2. at this point in time 3. basic fundamentals 4. brief in duration 5. both together 6. cooperate together 7. enclosed herein 8. free gift 9. important essentials 10. just exactly 11. merge together 12. […]
By applying the right kind of leverage in the right places in your dealings with others, you can boost your suc­cess rate. Try the following tips:
Many employees come with a built-in feedback deflector. Some seize only on the praise you offer, ignoring the criticism. Others assure you they "got it" but don't follow through, or argue that the inadequate performance you saw was an exception.

Try these tips to get you through your busy day.

Customer-service workers are the face of your company, and they’re especially vital at smaller businesses. So, don’t just rely on a résumé and a good first impression to choose such employees.
End with a preposition only when it keeps you from sounding hopelessly stilted.
Ensure the success of your next presentation with these three keys:
Cement group decisions by asking your team this one question:
Even if you earned every bit of what you’ve achieved, you’ll win over more followers and avoid any taint of arrogance if you show gratitude. Take Don Cooper, pitching coach for the Chicago White Sox and the man perhaps most responsible for leading this team of castoffs into last fall’s World Series.
As an Arizona state senator in 1971, Sandra Day O’Connor began her campaign to have a woman appointed to the U.S. Supreme Court. O’Connor had to decide which social conventions to keep and which to toss. She decided to keep wearing dresses, but here are two “rules” she flouted:
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