Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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It's natural for us as team leaders to sometimes feel limited by the necessity of serving our man­agers. But that service actually provides many opportunities for us to increase our effectiveness in our own departments. The trick is knowing how to follow your manager in a way that builds opportunities for your people.
Say you want to open another office or relocate to a more modern space, but you can’t afford to lease or buy a new location. One possible solution: Contract for a “virtual” office.
In the face of rising travel costs, look into swapping a pricey off-site meeting for a low-cost conference call.
President James Monroe tends to come up short when compared with such contemporaries and mentors as George Washington and Thomas Jefferson. But, today, Monroe would be considered a model of the laid-back but effective chief executive.
We can feel fear but we move forward, anyway. Acknowledge that it exists, but don’t let it tie you down.
UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.
No question that mergers are painful when you have to consolidate positions. Utz-Hellmuth Felcht, chairman of Degussa, the world’s largest specialty-chemical company, has had a lot of practice at it. He deals with mergers in two main ways:
In all, the Coast Guard evacuated about 33,500 people after Katrina, six times as many as it did in all of 2004. The sheriff of St. Bernard Parish says the Guard was the only federal agency to provide any significant help for a week. When officials came down from Washington and asked the sheriff how he’d fix FEMA, he told them to blow it up and give the Coast Guard what it needs. So how did an agency with relatively modest resources rescue so many?
Allen Dulles, the master spymaker who headed the CIA during the Eisenhower years, liked to tell the story of an important phone call he once refused to take.
The critical goals you set at age 20—and 30—may no longer apply. Yet, many of us still carry around goals we set years ago. To refresh your goals: