Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Don’t trust easy answers. The best response to a troubling question is often another question … or lots of them.
Conventional wisdom holds that most leaders were “C” students. If that’s true, then they should pay attention to what the “A” students are saying.
Without benefit of education or connections, Clarence Avant used mentors to climb to the top of the pop music business … and then became a mentor himself.
Some leaders have only one dimension, that one thing making them great. Others distinguish themselves by excelling in various forums. Among the second type: Agnes Varis, owner and chief executive of a generic drug company but also a political activist, arts patron and mentor.
Years ago, National Football League Commissioner Paul Tagliabue read a book that described the U.S. Supreme Court’s obligation “to remember the future and imagine the past.” Tagliabue loved that turn of phrase. The future doesn’t simply happen, he surmised. We shape it through our decisions.
Draw on all your talents and interests, so you can break ground in new fields.
Want to pursue your dream project without giving up your day job? Follow these Ten Commandments of “intrapreneurship”: creating new enterprises within your current organization.
Avoid repeating yourself by watching out for the following tautologies: phrases that—put simply—say the same thing twice. 1. advanced ahead 2. at this point in time 3. basic fundamentals 4. brief in duration 5. both together 6. cooperate together 7. enclosed herein 8. free gift 9. important essentials 10. just exactly 11. merge together 12. […]
By applying the right kind of leverage in the right places in your dealings with others, you can boost your suc­cess rate. Try the following tips:
Many employees come with a built-in feedback deflector. Some seize only on the praise you offer, ignoring the criticism. Others assure you they "got it" but don't follow through, or argue that the inadequate performance you saw was an exception.
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