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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

When you talk to yourself or think about what you’re doing, make sure your inner voice speaks in the present tense.
How to respond to demeaning comments from a superior.
If you cling to an unsatisfying status quo, your career will stagnate.
When you hear negative remarks about your company, the big question is what to do next.
If employees keep asking for more money or making unrealistic demands, don’t feel you must give a different answer each time.
With workers who won’t mistake your order for a request, strike a positive note.
Mission statements look good on paper, but hardly anyone takes them seriously.
You’d like to mentor each of your employees, but you have no time. So you arrange the next best thing: finding others to mentor them.
Instruct every employee to e-mail you five New Year’s resolutions for your company or unit.
Interview alumni who graduated from the program five to 10 years ago.