Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

If you’re restless, you can hire a career counselor for hundreds of dollars. But first, try to counsel yourself.
Build rapport with higher-ups by listening for these three situations: when they tell personal anecdotes (especially from their childhood), when they offer sage advice, or when they brag.
After seeing the movie Erin Brockovich, you think, “I manage someone like her.” These employees dress scantily, but not blatantly, in violation of company policy.
If you say something embarrassing in a presentation, regain your composure pronto.
Stress flows from self-doubt. If you constantly question your skills or talents, you can wind up succumbing to your worries.
To show your even-handedness, toss in “retractors”—words that help you present both sides of an issue.
Your employer assigns you a mentor. This person’s supposed to give you guidance, offer feedback and serve as your ally.
All the talent and ability in the world won’t help if your mouth works against you. Monitor your comments, especially if your co-workers show surprise or take offense.
Here's a quiz to determine your charisma.
When criticizing, avoid “you.”