Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Nicole Alvino always knew that someday, she’d own her own business. An Enron employee with degrees in economics and Japanese, Alvino had already planned on attending business school when the energy company imploded, and her professors encouraged her to strike out on her own. She just needed an idea.
Heed the words of David Corderman, chief of the FBI’s Leadership Development Institute: “Leaders are born and made.”
In the middle of negotiations over a demolition job last year, the owner of Dole Food Co. suddenly chewed out his adversary, the 285-pound founder of a wrecking company. “Mr. Griffin,” the 150-pound, 83- year-old David Murdock told the man, “you’re fat and you’re going to die.”
Before you hire an executive coach, beware if he or she:
Without benefit of education or connections, Clarence Avant used mentors to climb to the top of the pop music business … and then became a mentor himself.
As a young man who lost his hearing in a motorcycle wreck, King Jordan never dreamed he could become the head of anything. Even in 1988, when he became the first deaf president of Gallaudet University, the world’s only liberal arts university for the deaf, Jordan still wasn’t sure he’d succeed.
He led a life so large, it easily could have split into several full lives. Here’s a taste of how Teddy Roosevelt led America into the 20th century:
Are you prepared to grow, person­ally and professionally, from your experiences as a manager? Take our quiz and find out how well you've mastered some basic strategies for professional success.
A reader asks: “Is there a hard-and-fast rule regarding ‘that’ and ‘which?'” One way to figure out when to use “that” versus “which”: Take a look at the whole sentence, and then decide whether the word will introduce an essential or nonessential clause. “That” introduces clauses that are essential to understanding the sentence’s meaning, while […]
When one of your people is angry, how do the two of you commu­nicate and resolve the underly­ing problem?
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