Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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In the face of rising travel costs, look into swapping a pricey off-site meeting for a low-cost conference call.
President James Monroe tends to come up short when compared with such contemporaries and mentors as George Washington and Thomas Jefferson. But, today, Monroe would be considered a model of the laid-back but effective chief executive.
No question that mergers are painful when you have to consolidate positions. Utz-Hellmuth Felcht, chairman of Degussa, the world’s largest specialty-chemical company, has had a lot of practice at it. He deals with mergers in two main ways:
We can feel fear but we move forward, anyway. Acknowledge that it exists, but don’t let it tie you down.
UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.
In all, the Coast Guard evacuated about 33,500 people after Katrina, six times as many as it did in all of 2004. The sheriff of St. Bernard Parish says the Guard was the only federal agency to provide any significant help for a week. When officials came down from Washington and asked the sheriff how he’d fix FEMA, he told them to blow it up and give the Coast Guard what it needs. So how did an agency with relatively modest resources rescue so many?
Allen Dulles, the master spymaker who headed the CIA during the Eisenhower years, liked to tell the story of an important phone call he once refused to take.
The critical goals you set at age 20—and 30—may no longer apply. Yet, many of us still carry around goals we set years ago. To refresh your goals:
Cultivate your most vital business relationships by making one phone call for every five e-mail messages to those contacts.
Make every person you meet feel exceptional by being consistently energetic and attentive.