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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You wind up putting out fires all day, not coaching or leading. You’re spread so thin that you rarely have time to praise fine work, ask smart questions or serve as a sounding board for ideas.
Before you hook up with a mentor, develop an exit strategy.
How to deal with an impolite colleague.
How to take responsibility without bringing on unnecessary blame.
Are you calling a proactive employee a suck-up?
Don't automatically dismiss something in which your boss finds value
To rid yourself of an unwanted accent or unclog a nasally whine, you may enroll in expensive voice classes.
To win over others, use the Given-Goal-Therefore model.
You know you should delegate. But when you do, all hell breaks loose.
When you talk to yourself or think about what you’re doing, make sure your inner voice speaks in the present tense.