Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Every leader talks about “open and honest communication.” But what is it, really?
Earn people’s trust by asking them to describe their activities, using simple who, what, why, when and how questions like these:
Baseball giant Roberto Clemente could be irascible with the press, but he merely shunned pretense. Aside from his prowess as a Baseball Hall of Fame outfielder for the Pittsburgh Pirates from 1955 until his death in 1972, Clemente served as a leader on and off the field.
Henry Kissinger, one of the greatest negotiators of our time, once said: “Effectiveness at the conference table depends on overstating one’s demands.”
Prevent lemming-like group-think by asking “What’s wrong with my idea?
Ask female colleagues this question.
Show your people that learning is important to you by flaunting the book you are currently reading.
Say ‘No’ without discouraging someone, in these three-steps.
Model the behavior you want from your people by practicing these easy steps.
White Paper published by The HR Specialist, copyright 2007 ______________________ Job descriptions are the cornerstone of communication between you and your staff. After all, it’s hard for supervisors to measure job effectiveness during performance reviews unless you and the employee both know what you expect. Also, carefully drafted job descriptions can be useful tools in […]
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