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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

If negative emotions block you from behaving calmly or thinking rationally, shift to a more healthy mental state.
Make sure speakers know that you’re concentrating on their remarks by identifying the most important words you hear.
You’re leading a staff meeting and you want to convey some important facts. Here’s how to ensure they sink in.
To stimulate your creativity, you need to propel yourself out of your comfort zone, take risks and free your mind to innovate. Use this test to measure your creativity quotient (CQ):

Rather than open your presentation with a tired joke or long anecdote, survey the audience.
Dealing with a crisis in confidence.
What to do if you're an underminer.
Will getting an entry level job in order to work closely with the CEO really help your career?

Mum’s the word

by on September 1, 2000 8:30pm
in Workplace Communication

How to deal with consultants.
You need to get colleagues in other departments to help you tackle projects, but they rarely seem interested. It’s the same pattern: You ask for help and they either dither or refuse. Here’s how to guide them to become more willing team players.